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rudeks7's avatar
rudeks7
Newcomer
9 hours ago
Solved

Untrusted System File after latest update

After a latest udate: Easy anti-cheat untrusted system file GLOBALROOT\device\harddiskVolume1\program files\orgingames\apex\paks\win64\ui(01).dll) any idea why this keeps crashing my game?   ...
anticheat
  • EA_Mako's avatar
    EA_Mako
    8 hours ago

    Hey again folks,

    For those still running into this error or having any issues locating and deleting the specified file, please see the info below! This reflects the same steps many of you have already discovered throughout the thread, thanks for all the details along the way!

    As a temporary workaround to the EA App crash you can navigate to where Apex is installed and delete the ui(01).dll (For example, \Program Files\EA Games\Apex\paks\Win64) We're still working on a permanent fix for this and will let you know when we roll it out.

    https://x.com/Respawn/status/1889406705865466239

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
9 hours ago

Hey all,

As a couple of you have mentioned already, we're seeing this clearing up for several others as well by deleting the file listed in the error message and relaunching the game.

We're still looking into things from this end, but that should help get you back in-game in the meantime, thanks!

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