Forum Discussion

3 years ago

Updating to Windows 11 broke my game

Hello, I am a PC Steam player who was able to reliably run Apex before updating to Windows 11, but after doing so my game is running horribly. I have not made any changes to the game settings (such ...

XHelperZ

Hero+

3 years ago

Heya @FouryintheHouse,

As far I'm aware, Apex doesn't support Win11 officially yet.

I'm not really aware of any issues with Win11 that could be causing it, though it could be general incompatibility.

Certain hardware might not produce proper results when using Win11.

Does this issue also show up with other games, or is it only happening with Apex?

It's also possible that your GPU drivers are still outdated for Win10, make sure to update them properly.

To me it sounds like your PC has some issues with the drivers, so updating all your drivers could fix this.

FouryintheHouse

3 years ago

Hello there,

Thank you very much for your response. As far as I know the issue is only occurring on Apex Legends. However, this might be because my other games are not as hard on my computer as Apex is (Fall Guys, Stardew Valley, Sims).

I updated my GPU driver as you suggested but the problem still persists. Practically nothing has changed after I did so: the FPS is still 15, all my movements are delayed, the horrible crackling still plays. Are you aware of any other potential solutions?

XHelperZ
Hero+
3 years ago
Hey hey @FouryintheHouse,
I've heard about Win11 interacting badly with certain AMD chipsets.
If you have an AMD CPU, it's recommended to follow this video to update them:
https://www.youtube.com/watch?v=LGUz8wubCII&ab_channel=TechRated
Make sure to have your Win11 updated to the latest version, running on an older Win11 version might also result in general issues.
Next to that this video might also be of help:
https://youtu.be/rn1l4upxeAE
(Be careful when using regedit, follow the steps that are documented in the video)
Hopefully one of these things is able to resolve your issue!
- FouryintheHouse
  3 years ago
  Hello again, @XHelperZ,
  Thank you again for your suggestions. I do not have a AMD CPU, so I followed the second video: using regedit and updating my chipset driver. However, aside from the menu loading slightly faster it has made practically no changes to my game.