Forum Discussion

2 years ago

Solved

WHAT IS THIS FALSE BAN?

I'm at my wit's end. I was in the firing range, just warming up like I do every day—nothing out of the ordinary. Yet, 23 minutes in, my client got banned. It's been five days since I appealed, and I'...

EA_Darko
2 years ago
Hey @Peposhakeikeo understand that you are frustrated but the only people who can assist you is our TOS team.

They can provide you all the info related to your sanction and are the only ones with access to this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Darko

EA_Darko

Community Manager

2 years ago

Hey @Peposhakeikeo understand that you are frustrated but the only people who can assist you is our TOS team.

They can provide you all the info related to your sanction and are the only ones with access to this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Darko

elloopzerino

2 years ago

Hi Peposhake,

We all have the same problem over in this thread https://answers.ea.com/t5/Technical-Issues/Accounts-are-falsely-banned-and-cannot-be-resolved/m-p/13777609#M200985

Please explain your problem over there and be kind & polite about it. We need to be vocal all in one place to get EAs attention! Also dont use your 3. Ban appeal just yet as we need them to acknowledge the problem first.