Forum Discussion

Seasoned Novice

17 hours ago

What to do if my account was hacked?

I was playing apex earlier today and it kicked me out and said i was offline as i tried to relog in a different email ive never seen is used for my account there is no direct email for help like this...

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EA_Mako

Community Manager

16 hours ago

Hey FadedKanoa,

I've edited your post to remove the personal details. Please do not share your email address or other details here as these are public forums where everyone can see that information.

If you haven't already done so, please be sure to go through as many of these security steps as possible to help get your account and system back into your control. After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

Once you've gone through the steps linked above, you can use the Contact us option at the bottom of the page to get in touch with the support team so they can help with the account recovery.