Forum Discussion

Rising Newcomer

11 months ago

where are my coins

I just redeemed two 500 Apex coin codes on EA website then went inside the game and nothing were added to my Apex account. can someone help me with this issue please!!!

amirrezacfd

Rising Newcomer

11 months ago

yeah it was logged in to the correct EA account and it was the right platform i don't know why they are not on my apex account , how can i contact someone to check and solve it for me

Midnight9746

Hero+

11 months ago

amirrezacfd wrote:
i don't know why they are not on my apex account

From what I understand as well, it can take a few hours to process.

Also, (while logged in), does the total amount of Apex Coins, (found in the top right of the page), reflect the correct amount of Apex Coins that should be in your account?