Forum Discussion

4 years ago

Why am i being asked to except EA's user agrrement every day?

Everytime i join apex i have to except apex user agreement. Possibly even twice a day.

4 years ago

I have my profile on an xbox one and an xbox series s. Both are still requiring ea sign in. I have no extra memory as i keep my storage to 50%. Apologies for the late reply.

EA_Kent

Community Manager

4 years ago

@evandave34

No worries! Thanks for following up.

When you've got the chance can you try resetting the password for your EA Account to see if that helps? I've seen cases in the past where that can help with weird issues like this.

You can find more info on how to reset your password at the EA Help website. If you're able to give it a shot please let me know how it goes. Thanks!

evandave34
4 years ago
Changed my ea password and it didnt work. I had signed out and was home for 15 mins signed in and it popped up again. Itll stop im sure eventually. I have changed my xbox user name recently, which now that i think about it coincides with this happening. Would this be it?
- EA_Kent
  Community Manager
  4 years ago
  @evandave34
  
  Hmm, I'm not sure that I've ever seen this happen after changing an Xbox username. You just updated the username on the Xbox account? You didn't unlink it from the EA Account or anything like that?
  - evandave34
    4 years ago
    It was just an updating of profile name with xbox, no unlinking. Note: ive just signed into game with my 2nd account with no request for a review ot terms. My original is still requesting i review terms. Im think im at a dead end here. At least its not time consuming only repetative.