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DjiRate2's avatar
DjiRate2
Newcomer
5 hours ago

In need of help with linked account please?

I have an account that is very old on PSN that was linked to my PS5. I sold the PS5 and got a PC and I was trying to link the account up to Steam and the account is so old (original one for apex with all my purchases) that I thought i linked the proper account. I didn't. I apparently had another account that I linked to BF6 when it came out.  I eventually figured out my mistake and I waited the 30 days to unlink so i could relink the proper account back to Steam but I did that just today and I logged into the game on steam and none of my stuff is there. 

Am I missing something?? Please help I spent hundreds of dollars on that game over the years and 4k hrs.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hey DjiRate2​,

    Your account progress is stored at the EA account level, so if you unlink your PlayStation and link it to a different EA account your progress doesn't carry over. You'd need to link and play on the original EA account you used to play Apex.

    If I'm not mistaken the issues of progress are both mentioned in the account unlinking disclaimer, as well as in our unlinking article.

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