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Blewidescorpio's avatar
Blewidescorpio
5 years ago
Solved

Why does my PS4 controller stop working on Steam?

I'll be running around, buttons are working ok but as soon as I start fighting I freeze up. Then the button displays will be Xbox. The game can already be irritating due to it's competitive nature and the fluky ways you lose a fight sometimes. But it is infuriating beyond typical frustration when you're fighting and then just freeze up essentially being a dummy in the firing range for everybody. Is it Windows trying to force me to buy an Xbox controller? I've never seen streamers have this issue. If anybody knows how to resolve this I will be grateful 

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @Blewidescorpio 

    Ah, I see. That's definitely possible. Were you able to test it with a different cable, or is it the actual port on the controller that's loose? 

    /Kent

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @Blewidescorpio, 

    Have you tried starting up your PC in a Clean Boot to see if that helps at all? If there's anything else running that might be interfering with the controller that could help get around it. 

    You can find more details on how to set up a Clean Boot over at the EA Help website. Let me know how that goes once you've had the chance to give it a shot. 

    Thanks!

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Blewidescorpio 

    Ah, I see. That's definitely possible. Were you able to test it with a different cable, or is it the actual port on the controller that's loose? 

    /Kent

  • Blewidescorpio's avatar
    Blewidescorpio
    5 years ago

    I ended up Gorilla Gluing it in place and the problem has been handled. There isn't a PS4 controller within a 36 mile radius, new or used. GameStop said Sony has been mostly focusing on trying to get a new wave of PS5.s out. I dunno, whatever. But I don't know why it would switch to Xbox controls and freeze up when the wire would lose connection, guess cause it isn't synced wirelessly and Windows just goes straight Microsoft with it. Either way the glue is working, it is ugly AF but I only care about winning my 1v1's which on Apex is usually 1v3's cause SBMM is trash

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Blewidescorpio 


    Thanks for following up and letting me know! I'm glad to hear you were able to get it working, even if it's not pretty to look at. 👍

    /Kent

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