Forum Discussion

MooseMelnyk's avatar
MooseMelnyk
4 years ago
Solved

Why when I add someone on apex it says 403-HTTP SEARCH ERROR.

I’ve been trying to add my cousin on apex and every time I put his name in the search bar it says 403-HTTP SEARCH ERROR. Then I tried someone else’s name that is on my console and it didn’t work 
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Gotcha, thanks!

    Can we try out some troubleshooting to see if we can help stop this error? 

    When you've got a chance I'd recommend starting off with the basic connection troubleshooting first to see if that helps. If it keeps happening after that check out the platform-specific steps as well: 

    - PC

    - Xbox

    - PlayStation

    Let me know if you're still getting the same error message when you're trying to search for players after that. Thanks!

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Gotcha, thanks!

Can we try out some troubleshooting to see if we can help stop this error? 

When you've got a chance I'd recommend starting off with the basic connection troubleshooting first to see if that helps. If it keeps happening after that check out the platform-specific steps as well: 

- PC

- Xbox

- PlayStation

Let me know if you're still getting the same error message when you're trying to search for players after that. Thanks!

  • Packers198683's avatar
    Packers198683
    4 years ago

    Mine only does it for certain PlayStation guys I used to play with.  Now when we try to link up I can’t see them and we can’t search each other.  I’m on Xbox s if that makes a difference.  Network connection is good.  Nat is open

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey @Packers198683, 

      It doesn't show them on your friends list at all, or is it showing that they're offline? 

      • Tilleyjoshj's avatar
        Tilleyjoshj
        4 years ago

        Hi I am having this message come up as well. However it’s on a freind I have on Ps5 but my freinds list now says he is on Xbox but he is on ps5

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