Forum Discussion

icarus_lul's avatar
icarus_lul
5 years ago
Solved

[WORKAROUND] Apex won't get past "continue" screen on PC/XB/PS (intro loop)

I just installed the game on Steam, tried to play it, linked my account with my origin account, but then any time I try to play from steam it gets to the "continue" screen with the server selector et...
  • DYSPROssium's avatar
    DYSPROssium
    5 years ago

    CURRENT WORKAROUND
    This workaround works for PC and console.

    Step 1: Disconnect from the internet when you are in the loading screen ends (around 4 seconds)

    Step 2: If successful, it will into the lobby screen. Then connect again to the Internet and spam to collect all rewards Do this fast it's important!
    Step 3:     If this didn't work, try again it could take a couple of tries. If you try this on steam and it doesn't work, try this with the Origin client.

    Last resort:
    Creating an alt account to play on.

    Of course, this is not a fix, but I marked this as a solution to get the workaround to people who are stuck.

    Thanks goes out to our amazing community for finding this!

PrimalIcicle's avatar
PrimalIcicle
5 years ago

The game is booting up, but it gets stuck at the connecting to server step, after which you have to click the mouse button to proceed, and I cannot get to the main menu‎. There is no error message or anything, the indicator that it's trying to connect (the spinning circle) just keeps on spinning.

The game was running without an issue the day before, but the problem appeared yesterday evening and has been present ever since.

I have currently tried:

 -  Restarting the game and computer,

 -  Reinstalling the game

 -  Switching the ipv4 to use the Google DNS settings (8.8.8.8 and 8.8.4.4)

 -  Flushing the DNS

 -  Restarting the Windows Audio Service

 - Unplugging the router, waiting a while and plugging it back in

I am running Apex through Steam.

  • Hotsnax's avatar
    Hotsnax
    5 years ago

    I haven't been able to play Apex Legends since season 8 started. I played season 7 with absolutely no problems and now the anniversary event has started and I'll most likely completely miss it due to this issue.

    Is anything even being done about it because there has been nothing but radio silence concerning this issue which deeply impacts gameplay.

    I've uninstalled and reinstalled, rebuilt the database, cleared the cache, changed DNS, changed servers, and even made a new account. The new account can play Apex Legends and loads into the lobby just fine. I have put too much money into this game to not be able to play it.

  • DEATHSTICK111's avatar
    DEATHSTICK111
    5 years ago

    Im having the same issue on Origin... Main account with BP is stuck at Main Menu and secondary account is working fine from the start of level 1... Im so upset about this and EA has not helped me with this at all... I dont know if a fix is coming out... i just want to say the frustration is real amoung gamers who spend their money for this broken * software... Their EA Desktop app(Beta) is also a fail...falling in the same footsteps as Origin....

    Anyone who can help! much appreciated.

    I have currently tried:

    - Restarting the game and computer,

    - Reinstalling the game

    - Switching the ipv4 to use the Google DNS settings (8.8.8.8 and 8.8.4.4)

    - Flushing the DNS

    - Restarting the Windows Audio Service

    I am running Apex through Origin

    @PrimalIcicle wrote:

    The game is booting up, but it gets stuck at the connecting to server step, after which you have to click the mouse button to proceed, and I cannot get to the main menu‎. There is no error message or anything, the indicator that it's trying to connect (the spinning circle) just keeps on spinning.

    The game was running without an issue the day before, but the problem appeared yesterday evening and has been present ever since.

    I have currently tried:

     -  Restarting the game and computer,

     -  Reinstalling the game

     -  Switching the ipv4 to use the Google DNS settings (8.8.8.8 and 8.8.4.4)

     -  Flushing the DNS

     -  Restarting the Windows Audio Service

     - Unplugging the router, waiting a while and plugging it back in

    I am running Apex through Steam.

    @PrimalIcicle wrote:

    The game is booting up, but it gets stuck at the connecting to server step, after which you have to click the mouse button to proceed, and I cannot get to the main menu‎. There is no error message or anything, the indicator that it's trying to connect (the spinning circle) just keeps on spinning.

    The game was running without an issue the day before, but the problem appeared yesterday evening and has been present ever since.

    I have currently tried:

     -  Restarting the game and computer,

     -  Reinstalling the game

     -  Switching the ipv4 to use the Google DNS settings (8.8.8.8 and 8.8.4.4)

     -  Flushing the DNS

     -  Restarting the Windows Audio Service

     - Unplugging the router, waiting a while and plugging it back in

    I am running Apex through Steam.

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