Forum Discussion

5 years ago

Solved

[WORKAROUND] Apex won't get past "continue" screen on PC/XB/PS (intro loop)

I just installed the game on Steam, tried to play it, linked my account with my origin account, but then any time I try to play from steam it gets to the "continue" screen with the server selector et...

DYSPROssium
5 years ago
CURRENT WORKAROUND
This workaround works for PC and console.

Step 1: Disconnect from the internet when you are in the loading screen ends (around 4 seconds)

Step 2: If successful, it will into the lobby screen. Then connect again to the Internet and spam to collect all rewards Do this fast it's important!
Step 3: If this didn't work, try again it could take a couple of tries. If you try this on steam and it doesn't work, try this with the Origin client.

Last resort:
Creating an alt account to play on.

Of course, this is not a fix, but I marked this as a solution to get the workaround to people who are stuck.

Thanks goes out to our amazing community for finding this!

MyPaperTiger

5 years ago

[edited for formatting and clarity]

I have a solution for the PC players that is going to be a lot easier to use (and understand).

First, we need to understand what the ethernet jack trick is trying to do -- it's trying to disrupt/slow the packets sent from their server when you log in... which is why it's also so hard to manage the success rate of it. Instead, what I recommend is using a simple software program to throttle the upload and download speed of a particular app on your PC.

Here's what to do:

STEP 1: Download Netlimiter 4 (Google it, I don't want to link it here, due to potential URL sharing restrictions).

STEP 2: Install the program and open it to see a list of programs running (it has a free trial to use in full for 28 days).

STEP 3: Launch Apex Legends and then tab out and back to the Netlimiter program.

STEP 4: Find Apex Legends on the list of items in Netlimiter. When you select it, you will see a series of arrows on the right side. Select the 'down' arrow for download speed settings and 'up' arrow for upload speeds.

STEP 5: Set both your download and upload limit to 50KB/sec as a start. You may need to tune this up or down in 5-10KB increments until you get the throttling just right.

STEP 6: Tab back into the Apex Legends game and connect normally. It will take a while sitting on the connect to lobby screen but will eventually place you into your lobby (on average, the wait will be 30-60secs).

NOTE: If the system still immediately returns you to the loading screening, then you will need to lower the download and upload speed slightly (~10KB/sec) and try again.
IMPORTANT: You do not need to close Apex and reopen it each time you try a new set of numbers. You simply tab out, change the number in Netlimiter, and go back into Apex to try to reconnect.

STEP 7: Clear all of the reward notifications that show up on the splash screen. Do this relatively quickly, as you will likely get an "anti-cheat program cannot initiate" error or Net:code error that boots you before too long. (Don't worry, it's only a temporary error auto disconnecting you because it cannot get Easy Anti-Cheat to load using your throttled connection speed.)

NOTE: if you are having trouble with the speed in which the game kicks you back out, consider using a macro in your mouse software settings to "spam" the spacebar or esc key when holding a mouse button down.

STEP 8: Remove all of the limit settings on Apex Legends in Netlimiter and close the program.

You should now be able to log in normally.

Hope this helps PC players!

DEATHSTICK111

5 years ago

Here's what to do:

Download Netlimiter 4 (Google it, I don't want to link it here).
Install the program and open it to see a list of programs running (it has a free trial to use in full for 28 days).
Launch Apex Legends and then tab out and back to the Netlimiter program.
Find Apex Legends on the list of items in Netlimiter. When you select it, you will see a series of arrows on the right side. Select the 'down' arrow for download speed settings and 'up' arrow for upload speeds.
Set both your download and upload limit to 100KB/sec.
Tab back into the Apex Legends game and connect normally. It will take a while sitting on the connect to lobby screen but will eventually place you into your lobby (on average, the wait will be 30-60secs). **NOTE: If the system still returns you to the loading screening, then lower the download and upload speed slightly (~10KB/sec) and try again.
Clear all of the reward notifications that show up on the splash screen. Do this relatively quickly, as you will likely get an "anti-cheat program cannot initiate" error that boots you before too long. (Don't worry, it's only a temporary error auto disconnecting you because it cannot get Easy Anti-Cheat to load using your throttled connection speed.)
Remove all of the limit settings on Apex Legends in Netlimiter and close the program.
You should now be able to log in normally.

Updates & Notes:

The 150KB/sec limit was what worked for me. If you still experience the loop, lower this number until it either works or it begins to timeout your connection. Everyone has a different internet threshold, so test what number works best for you.
You do not need to close Apex and reopen it each time you try a new set of numbers. You simply tab out, change the number in Netlimiter, and go back into Apex to try to reconnect.

Hope this helps PC players!

@MyPaperTiger Bro ...You the man!!!

It took bit of time for me but i finally got it to work. (3rd try)

FOR PC PLAYERS ONLY (with CODE:NET as well)

Your steps are correct, only a small note that i use 50mbps internet speed and you have to really toggle with the no.s in the net limiter.

I tried 50kbps 1st ...didnt WORK

I then tried 35kbps worked but error of code:net appeared

so i tried at 45kbps and it worked perfectly....

Please keep in mind that if the limiter is TOO LOW , you will get an error of connection or boot to title screen.

Also, spam the ESC to close the rewards as fast as you can ...otherwise error and boot to title screen..

Thank you again @MyPaperTiger

SHAME ON YOU EA & RESPAWN!!!

MyPaperTiger
5 years ago
@DEATHSTICK111 thanks for the feedback -- glad it worked out for you!

I've been updating my original post with the instructions as more feedback comes in, so thank you.
KCSucks67
5 years ago
@DEATHSTICK111 Wait so your guide also fixes the issue for people who DO have Code: Net message popping up after it attempts to load the game up?
MyPaperTiger
5 years ago
@KCSucks67

No, the Netlimiter fix is for PC only and is only a solution to the rewards login loop issue. I'm not sure what, if anything, would solve the generic Code:Net issue that a lot of people are also receiving.
boybusiness94
5 years ago
I believe I have found a working method to resolve console players issues:

Step 1: Change the datacentre to the last datacentre available

Step 2: click continue to the lobby

Step 3: smash the square button (PlayStation) until you get the rewards and whatever else screen and claim it all and it should put you into the lobby as normal.

this took me a few tries but once you get to the claiming part it’s basically fixed.
DEATHSTICK111
5 years ago
@KCSucks67 YES... i had the same error...keep toggling between 35kbps to 60kbps..see if that helps ...once u see the loading time taking above 30- 40 sec...it shud happen...btw its @MyPaperTiger credit to him for the solution
viscalling
5 years ago
Talked to Garza, community coordinator from Respawn, about the code:net issue, he told me to create another account if I want to play right now, but I shouldn't buy anything in there, because the're fixing the problem.
MyPaperTiger
5 years ago
@boybusiness94
This is actually quite clever. I assume you're trying to create as much latency between you and the server to break the loop, similar to what the Netlimiter program does. Therefore, I assume "last" on your list, means you are US-based and trying to connect to Australia or Indonesia...

I tried this on PC first, but it didn't seem to work. If this does work for consoles, it could be a gamechanger.
MyPaperTiger
5 years ago
@viscalling

Was this some "off the record" communication you had with them? Or, a private reply to a open case you are trying to resolve? If this is true, it'd be super nice of them to be transparent and share this globally -- reassuring people their accounts are not abandoned and that devs are working on this specifically (their Trello post is super vague, which sucks...).
viscalling
5 years ago
@MyPaperTiger Nope, his twitch stream. You probably can catch in his channel.
boybusiness94
5 years ago
@MyPaperTiger It worked for me on PlayStation so it’s been tested and yes the latency is what I was looking for so the last ones on the list of the data centres are the best for this method and then once it’s resolved back to usual data Center
TVMDz
5 years ago
Should I close the game after the first try or I keep press ( continue ) until it works ?
MyPaperTiger
5 years ago
@boybusiness94 Awesome! I mentioned you in another thread sharing your solution with a couple folks, cause I think this solution could help others.
MyPaperTiger
5 years ago
@TVMDz

In regard to what solution?
TVMDz
5 years ago
@boybusiness94 Solution
boybusiness94
5 years ago
@TVMDz If it kicks you out of the lobby then try for 3-5 times then close cause it worked for me on the 3rd go without closing the game
boybusiness94
5 years ago
@TVMDz Did it work for you?
TVMDz
5 years ago
@boybusiness94 Still trying
boybusiness94
5 years ago
@TVMDz Try different data Centers at the bottom of the lists after a few tries
TVMDz
5 years ago
@boybusiness94 Ok, I will tell you if it worked
Visten1
5 years ago
Here is the fix that worked for me for the lobby connect loop bug:
1. Set datacenter to your highest ping region I am England so mine was sydney at about 290 ping.
2. Click on the 'Continue' button, the screen will go black. At roughly 1.8 seconds from the screen going black disable and enable your ethernet, then, alt tab immediately back into Apex.
3. If timed correct quickly press escape through awards (mine were there already when I alt tabbed back in).
4. You will see the lobby with 2 white lines moving horizontally in the top right hand corner of the screen if your internet has not reconnected yet. If not reconnected the game will time you out and you will see the 'retry' button (don't click this yet'.
5. Change your datacenter back to your lowest ping. Now I waited 15 seconds just to make sure my internet was now connected and click on the 'Retry' button. You should now be in the lobby ready to go. Now this worked for me hope it works for you too.
DEATHSTICK111
5 years ago
https://answers.ea.com/t5/Technical-Issues/WORKAROUND-Apex-won-t-get-past-quot-continue-quot-screen-on-PC/m-p/10102252/highlight/true#M100643
KCSucks67
5 years ago
@MyPaperTiger You're positive that @DEATHSTICK111 's instructions with the netlimiter 4 doesn't work for code: net? Cause deathstick is claiming he had the code: net version for himself and it worked for him.
MyPaperTiger
5 years ago
@KCSucks67

Yes, I think you misread the issue he was reporting. The netlimiter is to log in long enough to clear rewards. I believe your net code error has been around before this global login issue.

He mentioned net:code because that is an error you can receive if you set your UL and DL too low in the program (like below 30KB/sec). He mentioned that cause it is a signal that you need to increase your throttle number so that it finally connects.
Kidkhalifa125
5 years ago
Finally got it to work! I was misunderstanding a step other people might as well. After you find the correct speed and clear your rewards it will kick you back to the continue screen/give code:net error. DO NOT clear the code or hit continue again! Just alt tab, reset your limiter and close the netlimiter app. Then go back to apex and clear the code/continue. That worked for me and the game runs as normal, thanks for the help!
Mlpiscatella
5 years ago
@DEATHSTICK111 YOU MY FRIEND ARE THE GREATEST HUMAN BEING EVER RIGHT NOW