Wrong fully banned
So I yesterday logged into my apex account for the first time since season 9. When I first logged in, it made me change my password, then when I got in I noticed I had a clan tag “qsg” and I never did that. I also had on a life line skin. I never use lifeline. Anyways it looked like someone was on my account season 10. I looked and it said I had 500+ kills for season 10 and I never played a single game of season 10. So someone hacked my account and was playing on it and I am for some reason banned. Some one hacked my account and did something against ea terms and got me banned.
Check the following link for info on securing your account:
https://help.ea.com/en/help/account/secure-hacked-ea-account/
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.