Forum Discussion

stillkoy's avatar
3 years ago

Wrongful ban

Hey i was wrongfully banned i am going to post on this forum everyday until i get an explanation besides just "cheating".

6 Replies

  • @stillkoy

    All the available information relating to your ban would have been communicated to you via the email associated with your EA account.

    The EA staff who work here on AHQ cannot help directly with account-related issues, such as bans. So it would be fruitless to post every day. 

    If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    @stillkoy 

    How about we don't let it devolve into something like this?

    If you have problems with your ban then it can be resolved through the proper channels, though what you're doing isn't a proper way.

    Just note that such behaviour can be reflected into your ban, thus reducing the chance of you getting unbanned overall.

    Like Creeper has mentioned, you cant contact the TOS team for more information or if you want to dispute your ban.

    Just keep in mind they can only release a finite amount of information, so you probably won't get more of a reason than cheating.

  • whatever this game is trash anyways money grabbing thieves over at EA. Put absolutely no effort in improving the game whatsoever besides introducing more 150$ recolors and they still wonder why the game is underperforming. Why can't i just have one of the actual employee's in these threads review my case not just some random outsourced dude.

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    @stillkoy 

    AHQ is a community ran forums, it's quite literally not designed for that purpose.

    The official EA employees on here are not affiliated with managing account actions, that's why the ToS team exists separately.

    EA specifically has employees trained for the purpose of reviewing cases, etc, which is the ToS team.

    Creeper kindly gave you a link which you can use to contact them, which would be an actual solution compared to posting it on the forums.

    My personal recommendation would be not to post about bans overall on AHQ, you should especially avoid posting it every day as it could impact the process of having your ban dispute handled.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey all, going to go ahead and lock this thread as we don't all discussion of bans or TOS on AHQ.

    If you have a ban on your account please spent with our TOS team.

    Darko