Forum Discussion

SpankyDolphin's avatar
2 years ago
Solved

Xbox - Apex - Lost connection to Xbox live and ea servers error

Issue started yesterday on my Xbox one. My Xbox is connected to the internet but I get the error message of lost connection to xbox live and ea servers on Apex legends S17. I have tried everything. I have gone through all the threads and taken the advice. Gone as far as reinstalling the game,but I get the same error message. I have done reboots and restarts on both the Xbox and router multiple times. Any suggestions? Is Apex having issues with the servers? (wouldn't be surprised). I have changed max address, changed DNS to manual, tried a hardwire connection. Nothing is working. Any help will be appreciated. 

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @twilson2012 

    If clearing the alternate MAC address is not working, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

46 Replies