Forum Discussion

MrZetah

6 years ago

Xbox Performance Issue

Xbox has had several performance issues since the update. The game feels pretty laggy and occasional stutters occur.

EA_Aljo

Community Manager

6 years ago

Hi there, @MrZetah

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

modest-BOOMSHAK

6 years ago

I did this and it doesn’t help. My game stutters pretty frequently. It doesn’t feel like a connection issue as my ping as good.

EA_Aljo
Community Manager
6 years ago
@modest-BOOMSHAKA

Thanks for trying. Do you play on a wired or wireless connection?
- modest-BOOMSHAK
  6 years ago
  @EA_Aljo It’s wired
  - Pallo420
    6 years ago
    I had this same problem once in 45 games. The game started with about 2 frames per second. Seems like the whole lobby was effected atleast... Resolved itself after a minute or so. Very frustrating to have slow motion and very delayed hit registration. Reminds me of season 1 lol.....