Forum Discussion

MrZetah

6 years ago

Xbox Performance Issue

Xbox has had several performance issues since the update. The game feels pretty laggy and occasional stutters occur.

EA_Aljo

Community Manager

6 years ago

Hi there, @MrZetah

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Capitangecko

6 years ago

@EA_Aljo really?
Unplug the modem, that's your solution?

EA_Aljo
Community Manager
6 years ago
@Capitangecko

Yes. Power cycling your modem, router and console can frequently help with these issues so it's one of the first troubleshooting steps we suggest.
- Pelufaz
  6 years ago
  doesn't work. Also all my friends also experience this since last patch. Please fix, game turns unenjoyable.
  - Zeelmaekers
    Hero+
    6 years ago
    Hey everyone!
    
    A patch was deployed yesterday that should have fixed this issue.
    
    Attention Legends: we’ve released a patch today for Xbox One to address performance issues. Please make sure to update your client!
    -Twitter - Apex Legends