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Xplicit16's avatar
Xplicit16
5 years ago

XBOX SERIES X- LAG / SERVERS

Hey all,  what the heck is going on with this game. I play ranked arenas and 4/10 games I get the packet loss symbol and the game lags the entire time and then I end up losing 40+ AP. BR ranked , d...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Xplicit16 

That's definitely frustrating. Let's not give up just yet. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot the results? Instructions are here.

Xplicit16's avatar
Xplicit16
5 years ago
@EA_Aljo yes it is.. I did that , sent to you in a DM 2 days ago remember ?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Xplicit16 

    Sorry about that. It's been a very busy couple of days. Are you using the HDMI cable that came with your Series X? Also, can you check your router to see if it supports QoS (Quality of Service)? If it does, make sure that is enabled.

  • Xplicit16's avatar
    Xplicit16
    5 years ago
    @EA_Aljo I understand , yes I am using the HDMI that came with my series X. I will have to check if I have a QOS setting.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Xplicit16 

    Thanks. Something else to try is opening the ports for Apex. They are listed here.