Forum Discussion
2 years ago
Whenever I load into the game, every 1/2 games or 10-20mins results in my game crashing iwth always the same error code or Code:Leaf and "This account is not permitted to play online"
It's getting really out of hand and ive turned off voice to text and reinstalled apex.
EA_Barry
Community Manager
2 years ago@gameboygamer123 @5a42e8c77bb23b05 @zizo77777
See the following link for info on the 'unable to connect' error:
https://help.ea.com/en-us/help/faq/problems-playing-online/
If it is the case that you have been banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.