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EA_Mako
Community Manager
2 years agoThanks for letting me know what you've already gone through, @HRSegovia.
Can you try using a different DNS to see if that improves things for you?
This can be done on Xbox using these steps.
It may also help to try clearing the Alternative Mac Address with the following:
- Press Start at the main Xbox menu.
- Navigate to Settings.
- Select Network Settings, Advanced Settings, Alternative Mac Address, and finally Clear.
- Restart and shut down the Xbox. Disconnect the power cord from the back of the console and wait two minutes.
You'll also want to check the following ports have been opened on your router. This is not an EA site, but should have steps to walk you through that process for most router models.
Opening Ports for Apex Legends using Your Router (portforward.com)
2 years ago
Testing. I'll return in the next few days and let you know.
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