Hey AloMana-A​,

I'm moving your thread to the English Apex Boards and I'll be closing it, as you already reported this situation in a different thread recently, please update that thread with this information, it is not necessary to start a new thread to provide further updates or a solution about a problem you already reported.

Thank you for letting us know how you fixed this situation, though. We hope it'll help other players who may encounter the same problem.

Let us know if you need assistance with anything else.