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touhou98's avatar
touhou98
Rising Novice
9 months ago

Battlefield2042 crash

There was no error during the 700 hour play

by the way The game suddenly turns off in certain portal rooms gameplay game crashes with Exception Code 0xc0000005 in logs. How to fix this? 

The time when the game suddenly turned off was irregular, but it was often turned off in about one or two hours

I found a solution here, so I had no problem for a day, but suddenly I get an error again, and the game turns off. Below is the error code in the Event Viewer log.

"EAAntiCheatService
The game bf2042.exe exited unexpectedly, exit code: 0xC0000005"

Compressed dump file and upload 

please help me

anticheat
crashing
pc

5 Replies

  • touhou98's avatar
    touhou98
    Rising Novice
    9 months ago

    hello I've only played with Steam Overlay on for over 700 hours, but I don't know why it's suddenly bouncing like this. Can I send the dump file to Discord by any chance?

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Ace
    9 months ago

    Thanks for clarifying that
    First try the solutions. If that doesn't work, we'll start looking for a solution using your dump 😄

  • touhou98's avatar
    touhou98
    Rising Novice
    9 months ago

    I've tested it before, but nothing much has changed
    We tested it on 588.15, 577.00 using the WHQL Nvidia driver (the driver was reinstalled/installed via the DDU tool).
    I reinstalled and restored EAAC after I fully reinstalled the game and checked the files.
    Added the EAAC, bf2042.exe Windows Defender exception. Reinstalled the EA app.
    Ran sfc/scannow on cmd (no errors).
    I ran a temporary test while I was playing. Everything was within normal range and CPU temperature was also normal.
    All of this is normal and this error occurred in a specific portal room in this game.
    There were no problems at all in breakthrough, gunquest, and other portal rooms.

    Finally, someone had the same error in the forum, and I saw the solution Steve posted and followed it all day long, and there was no problem, but all of a sudden this morning there was another  0xc0000005 crash, and the game turned off.

    I'm still trying again the same way now and going back to a certain portal room and testing if the game doesn't crash after a certain amount of time, it works fine now but I don't know when it will crash again.😭

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Ace
    9 months ago

    [Under investigation]
    The player contacted me directly on Discord. After checking, it crashed after a few minutes of play. The test I asked him to do was to play in 1080p to see if the problem occurred with that resolution.
    Currently, some players are experiencing crashes when playing in 1440p (2560 x 1440).

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