Black screen and or freeze
I re installed battlefield 2042 July 30th. I'm able to play one match when the match ends I see the ribbon score screen the battle pass score screen then after that it goes to black screen with sound...
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Hello - I have been playing since desert combat mod of 1942.
Such a great game.
I think I saw a mod say EA are not tracking a black screen error. Citing that they can't replicate it. Your inability to replicate the issue does not automatically mean that it does not warrant tracking, I work in related industry managing tech backlogs.
My Wife got a brand new PC, she gets the issue. I get the issue (pls have a look at my attached DXDIAG.txt). My friends who installed the game both get it.
This thread alone is validation.
https://answers.ea.com/t5/Technical-Issues/Black-screen-and-or-freeze/m-p/11808772#M31155
If you are in a position to bring this to the attention of those who can fix it, you are doing this game a massive disservice but not escalating this.
Please confirm if a ticket has been created?
If not can you please let me know if I can escalate this elsewhere as I think you may be seriously impacting the game's rep by not investigating.
I am grateful for any assistance to resolve ,my immediate issue also, but I think you need to get this prioritized ASAP. You will lose new players to COD.
I honestly think this is the best FPS ever created with so much potential as new maps come out (let's get wake Island happening too pls), don't get in the way of others feeling the same.
Did a clean boot, did nothing. Still get in.
I honestly think it the syncing of cache to one drive. I cannot purge one purge from my system.- @UnconformedOg exclude bf2042 from onedrive.
Better to disable onedrive before ya start game.
if ya dont need onedrive, then just uninstall it.
CheersHi, thank you. Yes I have one drive disabled. As a test, I deleted everything in the one drive bf 2049 cache folder, and then loaded the game.
Files are being written to it.
I have not finished trying to purge one drive, however an uninstall is one of the first things I tried and it did not work. I have tried running a few scripts to remove it but am yet to find success. As far as I can tell it is deeply emended into Windows. Perhaps MS are split testing allowing some ppl to remove it and others not, IDK.
@EA_Atic
@EA_Andy @EA_Mat @EA_Mai @EA_Eve
My post was merged with another. I am hoping for confirmation EA is tracking this issue as I had read they are not. I may be mistaken.
Apologies for CCing you all, however I do believe this should be escalated if not taken seriously, and it is possible staff in the community are failing to see the serious and wide-spread nature of the issue.
I also noticed some ppl are pretty rude to you guys, not everyone is like that and I am sorry you have to put up with that as part of your work. But I am sure you understand games can be brutal in their feedback. For me, I am trying to help.
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