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locationofdad's avatar
locationofdad
Seasoned Scout
24 days ago
Solved

Breakthrough Returns to Main Menu After Match Found

There is a serious issue with breakthrough on PS5, Xbox and PC. I and others have been unable to connect to a game of breakthrough (offical server) on the main menu. It finds a game, counts down, f...
  • EA_Shepard's avatar
    22 days ago

    Hey, folks.

    We wanted to share an update on this one. This should now be resolved for players

    If you do continue to run into it, please enable telemetry in your settings and send over the Instance ID if you can.

    Enable Telemetry in Settings

    1. Open Battlefield and go to the main menu.
    2. Click on the Settings gear icon (usually at the top right of the screen).
    3. Scroll over to the General or System Settings tab.
    4. Look for the Gameplay Data Sharing or Telemetry option.
    5. Toggle this setting ON to allow the game to send diagnostic data and your Instance ID to EA's servers

    If possible, record a short video of what happens and attach it so we can pass along the details for review.

    Thanks for sticking with us on this one.

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