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BrunoMeck's avatar
2 years ago

DirectX "GetDeviceRemovedReason" DXGI_ERROR_DEVICE_HUNG

I get this error all the time. As soon as I start the game and get into the menu it crashes with this error. 

I've literally everything from adding TdrLevel and TdrDelay in regedit to clocking my GPU exactly to what it's rated, also under 5-200 Mhz. I've even reformated my PC and still it fails. 

It's baffling to me how long this error seem to have been around an no fix in sight. Doesn't even matter if you have AMD or Nvidia GPU's, it still fails.

Now I'm asking you to hit me all the new crazy ideas on how to fix this, or I'm refunding this *.

Specs:
ASUS Prime X670-P
AMD Ryzen 7 7800X3D
ASUS Radeon RX 7900 XT 20GB
Kingston 32GB (2x16GB) DDR5 6000Mhz CL36
NVMe SSD

Oh, and by the way, latest drivers.

10 Replies

  • BF2042 is the only game that gave me this problem as well and I have tried varies method and all fail. I tired from reinstalling the latest driver, reinstall the game, lowing the display resolution from highest to lowest and even switch off DLSS, Ray-tracing, etc. I am still getting this error message.  Not sure if Dev team realize this issue or not.

    I am going crazy whenever I am playing BF2042 cos i will keeping getting this error message during game, before game or even getting to the lobby. 

    My Spec:

    Intel Core i7 8700K

    NVIDIA GeForce RTX 2080 Ti

    ROG STRIX Z370-F

    G.Skill DDR4 64GB

    M.2 SSD

  • Yeah, its frustrating as hell. I did get 1 hour of playtime and had blast, which only frustrated me even more now.

    What gave me that hour was underclocking mu GPU with about 50Mhz, so if you haven't tried that, do it.'ve also read that Corsairs program iCue can be a problem for some.

  • kwawei's avatar
    kwawei
    2 years ago

    Bro, are you able to fix the issue? I am asking because i have fix mine but not sure if you are willing to use and try this method.

    What I did was that I did a reset on my PC because I was guessing that there are too many registry on my computer due to time to time update.

    If you are going to do it, remember to back up all the important file that you need to store before doing a pc reset.

    Anyway it is coming to a new year so maybe consider it as PC cleaning.😃

  • Bro, my computer was bought a couple months ago and I reset it a few days before this post. 

    A possible fix was underclocking deluxe. In im playing at like 800mhz on my gpu. I've been able to play 2 games so far.

  • BrunoMeck,

    What program did you use to underclock the gpu? how'd you do it?

  • Since I have an AMD gpu I use the AMD Software: adrenalin edition. There you can select the clock of your GPU and CPU per game basis.

    Im on the phone and cant exactly remember how you go about it, but Google might help you.

  • Battlefiled 2042 - DXGI_ERROR_DEVICE_HUNG - Fix (For me)


    See this link for what I believe to be a fix to the DX12 ERROR_DEVICE_HUNG error. I posted on the EA forums for people. Let me know if it works for you!

    Underclock and voltage explained in my post below. Why it happens and the fix. Nothing to do with CPU or faulty equipment which you may hear on other posts.

    https://answers.ea.com/t5/Technical-Issues/Battlefiled-2042-DXGI-ERROR-DEVICE-HUNG-Fix-For-me/m-p/13319993#M56821

  • off3nc3's avatar
    off3nc3
    2 years ago

    @HornetDaz XTU Intel software but if you own an asus or msi mobo the startup settings won't stick and you will have to default to underclocking from BIOS.

  • now i had this error for the first time a few weeks back after i got my new graphics card.  It seems one of these a GPU problem or a PSU problem.

    1. your GPU is not getting enough power going to it. ( A PSU on its way out)

    2. Your GPU is on its way out

    Mine was a faulty graphics card.

    Well I thought this would help so I have put it out there.  I hope it helps.

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