So this issue has existed since the game launched, and it still exists. I have tried anything one might be able to google their way to, everything in the 100+ page long thread about the issue, as well as everything on this small list: Run Battlefield 2042 as administrator.Disabling DLSS in-game.Use the correct game resolution that your monitor supports.Updated drivers and Windows systemsClear the document folder (C:\Users\WIndows users account\Dokument\Battlefield 2042) for Battlefield 2042, do this one time only.You can move the settings folder to Desktop so you don't have to rebind everything.Make sure no Google drive or One drive is running on this folder. Cleanboot the systems.DDU reinstall the GPU drivers.Remove any overclocks on the system if possible.Disable XMP. Please help me find out what this issue is. The game crashes so fast, I barely have time to mess with graphics settings. I have found no settings that improve the problem. Nothing seems to help at all. I am on the verge of replacing the whole PC. I just want to play the game that I paid way too much money for, considering I can't play it at all. It used to be slightly more stable, sometimes allowing one whole game, but that is a long time ago. It has never been worse than now.

Alright so I found something that stabilizes the game enough for it to be playable, reliably so it seems. Been playing the game for a week now (almost), and I get 1-2 crashes a day, meaning in a gaming session of anything from 2-6 hours, depending on my free time. I can't say for sure whether the RAM really did anything, but I think probably not. After I installed the ram, I continued to google options for fixing it. Led me to the suggestion that I should set an FPS limit on the game though the nvidia control panel. I don't remember if I have tried this before, because I've tried so many things over the many months. Regardless, limiting the game to 40 fps has a dramatic effect. Like mentioned before, the game now crashes after hours, not minutes. Before, I was lucky if I made it into a round and got to shoot a bullet or two. Now, it might crash after 3-4 games, and then not again that day. tldr: set frame rate limit to the game at 40-50, doesnt fix it, but stabilizes the game.

Piksved

3 years ago

Solved

DirextX function "GetDeviceRemovedReason" in the game menu, cant even load maps

So this issue has existed since the game launched, and it still exists. I have tried anything one might be able to google their way to, everything in the 100+ page long thread about the issue, as well as everything on this small list:

Run Battlefield 2042 as administrator.
Disabling DLSS in-game.
Use the correct game resolution that your monitor supports.
Updated drivers and Windows systems
Clear the document folder (C:\Users\WIndows users account\Dokument\Battlefield 2042) for Battlefield 2042, do this one time only.
- You can move the settings folder to Desktop so you don't have to rebind everything.
- Make sure no Google drive or One drive is running on this folder.
Cleanboot the systems.
DDU reinstall the GPU drivers.
Remove any overclocks on the system if possible.
Disable XMP.

Please help me find out what this issue is. The game crashes so fast, I barely have time to mess with graphics settings. I have found no settings that improve the problem. Nothing seems to help at all. I am on the verge of replacing the whole PC. I just want to play the game that I paid way too much money for, considering I can't play it at all. It used to be slightly more stable, sometimes allowing one whole game, but that is a long time ago. It has never been worse than now.

technical issues

Piksved
3 years ago
Alright so I found something that stabilizes the game enough for it to be playable, reliably so it seems. Been playing the game for a week now (almost), and I get 1-2 crashes a day, meaning in a gaming session of anything from 2-6 hours, depending on my free time. I can't say for sure whether the RAM really did anything, but I think probably not.
After I installed the ram, I continued to google options for fixing it. Led me to the suggestion that I should set an FPS limit on the game though the nvidia control panel. I don't remember if I have tried this before, because I've tried so many things over the many months. Regardless, limiting the game to 40 fps has a dramatic effect. Like mentioned before, the game now crashes after hours, not minutes. Before, I was lucky if I made it into a round and got to shoot a bullet or two. Now, it might crash after 3-4 games, and then not again that day.
tldr: set frame rate limit to the game at 40-50, doesnt fix it, but stabilizes the game.

26 Replies

EA_Atic
DICE Team
3 years ago
Thanks for the details @Piksved

Need some more info from you can you add a Dxdiag so we can see what hardware and drivers you have?

/Atic
Piksved
3 years ago
Yes indeed, it is attached.
DxDiag.txt109 KB
EA_Atic
DICE Team
3 years ago
Have you tried older GPU drivers and have you tried a new windows account with admin rights? @Piksved,

/Atic
Rokebo73
Seasoned Ace
3 years ago
@Piksved Hey man, crashes since day one you got BF20452 ?
I do see some outdated drivers from 2019 and even 2017 !!!
I also see problems with youre Synapse services !

First update youre system drivers (chipset driver you use is from 2019 <-- way to old!).
Try this:
SYSTEM DRIVERS AND CHIPSET UPDATE

Check the Youtube movie how to install , download and update ALL drivers.
https://youtu.be/6UpzenfVOAA
Open the web browser and enter url: https:\\www.drivereasy.com
Click at Driver Update Tool in the upper bar and select Download Free Version.
Click at the green button with the text DOWNLOAD DRIVER EASY NOW.
When tool is downloaded select the file and run.
Install Driver Easy Tool.

Some drivers updates need to reboot your system, reboot system when needed,
continue using Driver Easy untill 'ALL' drivers are updated.
This free version allows only 1 download and 1 update at once.
Reboot your system

Now lets do a windows healty check also:
SFC - Windows Health Check

Press Windows key + 'R' ,typ CMD
Press and hold down CTRL + SHIFT and press ENTER.
When User Account Control shows up, click Yes.
Use the following command lines, pressing Enter after each
(make sure you wait till each of the commands is executed properly):

sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Reboot your system

Now to make sure any other software/program is causing any issues with bf2042,
you need to do a real cleanboot:
Cleanboot / Msconfig

reboot pc by a clean boot:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Hide all Microsoft services, DISABLE (uncheck) ALL other processes, apps and services !

Cleanboot is just a one time clean boot ! Next reboot all will be reset and a normal boot will be occure.
Use msconfig to disable apps permanent each for new reboot.
DISABLE ALL other processes, apps and services from booting with windows, check instructions below:
Use the keyboard shortcut “Windows Key + R” and the “Run” window will open.
In the text box, typ MSCONFIG and press Enter or OK and the MsConfig window will open".
Select the tab STARTUP (select OPEN TASK MANAGER), and disable apps/programs by right click at them!
Those disabled apps will no longer boot with Windows , till ya set them enabled again !

Now test game and update us please !
Cheers
Piksved
3 years ago
@EA_Atic Hi, so I have indeed tried older GPU drivers, no luck. I have not tried making a new windows account with admin rights, i will try that soon.
@Rokebo73 I have tried all of that. I did install some more drivers with driver easy, that didn't help unfortunately. Done clean reboot and the windows repair commands. None of it worked. ☹️
Piksved
3 years ago
@EA_Atic I found out the windows account I use now already has full admin rights. Would you still want me to try with a new account with admin rights?
Piksved
3 years ago
Also, new information about this problem.
Yesterday, I re-installed the game, ran DDU and re-installed GPU driver, i deleted documents folder, all after installing a few new drivers with driver-easy. That made a small improvement, the game no longer crashes in the menu after 5 seconds. Yesterday I even got to play 2 games before it crashes, and then I could play another 2 games, then only 1 game, and now no games. The game is back to crashing after about 1-5 minutes. So whatever the problem is, it rapidly gets worse over time. Today, a day later, the problem has not gotten better. Anyone know what that means?
EA_Atic
DICE Team
3 years ago
Do you get any crash logs in the document fodler for 2042? @Piksved

In microsoft event viewer Does battlefield 2042 show up?

Can you upload a new Dxdiag.

/Atic
vydenis
3 years ago
@Piksvedits almost as if the more you play the faster you crash, that's what I noticed. Haven't played for 1 week and I could finish 4-5 games before crashing again xD
Piksved
3 years ago
@EA_Atic Hey, It has been a while since I checked the event viewer after a crash, I will try to do so soon. There are some files in the "CrashDumps" folder of bf2042, but they are in a format (.mdmp files) that this forum won't allow me to upload. Can I upload them elsewhere for you?
Also, as @vydenis is saying, the game seems to crash more often over time. I said in a previous post I could play about 2-3 games before crashing, but as time goes, it crashes more and more frequently, now I can only get 1-5 minutes again. Oddly, this deterioration of performance is seemingly contingent on the graphics settings. What is mean is, I seem to get 2-3 games on low, then on medium, then on high, then on ultra, and once I have gone through all presets, I need to do a full reset of everything again, like DDU, re-installing the game, deleting cache, and so on.
Does this clue someone in on the nature of this issue? Like there is a memory leak or something. What ever the problem is, it accumulates over time, and can be reset. Surely this limits the scope of what it can be? I just don't know enough to say.
I have attached a fresh Dxdiag. Thank you for your continued interest, this is greatly appreciated. Should anyone manage to help find the critical problem causing all this, I will buy you a whole case of beer. Not kidding.
DxDiag.txt108 KB