So I bought the game yesterday from Steam and now for 2 days I have tried pretty much everything I could find to fix this problem. Every time I try to launch the game it will just crashes directly at the start with this error message (Direct X error, it's in French in the photo), at some rare occasions I actually got into the game, but it still crashed a few minutes later. It would really help me if anyone knows how to fix this, because I really tried everything and still can't launch the game.

This video shows how to enable the Intel Baseline power profile on Gigabyte motherboards. Which will limit the CPU to 250 watts.The setting is under Advaned CPU Settings / Turbo Power Limits Option. Set it to Intel Baseline.7min mark in videoHere's a post explaining how Intel sold millions of defective 13th and 14th gen processors. Intel has extended the warranty to two years for people experiencing instability issues that cause games to crash.https://answers.ea.com/t5/Technical-Issues/Battlefield-2042-crashes-to-desktop/m-p/14331628#M62868

@OskooI_007@Guinishirin his screenshots its flashed and enabled.But he still got issueshSo maybe bios did not (full) reset, why i advised him to do a cmos reset.If he still got directx errors, then maybe its related to.Memory at system thats not in the QVL (or different batch numbers!),or not in the correct slots? (maybe faulty ram?)Damaged/faulty CPU ?Or the assembling of the cpu cooler isnt done correctly, to loose or maybe to tight screwed down.Or even maybe CPU PASTE not at whole cpu ?I hope he will solve his issue!

Hi @AXTAGYT, I see you mentioned you tried many steps already but I don't know exactly which ones you've tried. So I suggest that you start by following the steps in this article: Troubleshooting graphics on PC If these steps don't fix the issue, please provide a DxDiag: How to gather information on your PC using DxDiag

@AXTAGYT what trouble shoot did ya do already ?Post dxdiag please.

I got Direct X 12 if thats what you are asking for

Game crashes, Direct X Error | EA Forums

32 Replies

EA_cuervo
Community Manager
10 months ago
Hi @AXTAGYT,

I see you mentioned you tried many steps already but I don't know exactly which ones you've tried. So I suggest that you start by following the steps in this article: Troubleshooting graphics on PC

If these steps don't fix the issue, please provide a DxDiag: How to gather information on your PC using DxDiag
Rokebo73
Seasoned Ace
10 months ago
@AXTAGYT what trouble shoot did ya do already ?
Post dxdiag please.
AXTAGYT
10 months ago
I got Direct X 12 if thats what you are asking for
Rokebo73
Seasoned Ace
10 months ago
@AXTAGYT To get directx info, do this:
Right click START button, choose RUN, now typ in DXDIAG
Tick the box for singature...., then in the middle select SAVE ALL INFORMATION,.
Now a dxdiag.txt is created, post that file into this forum !
Skaard4Life
New Traveler
10 months ago
This DirectX12 out of memory issue has been going on for quite a while. EA chooses to ignore it because it actually ties directly to the EA anti-cheat. Many times the load up will crash the computer and during the BSOD it refers to the EA anti-cheat control causing the crash.
DxDiag.txt105 KB
Man_iLoveFishing
Seasoned Ace
10 months ago
WHY ARE THESE BACK AGAIN????? I mean, i get these again and without error, random shutdowns. I tried to downclock gpu. At some point in summer there was no errors in that frequent.. Keep breaking the game update after update.
Rokebo73
Seasoned Ace
10 months ago
@Skaard4Life Hey man,
i see ya got a 13th gen cpu, those cpu's are running "better" with windows 11.
I also see your bios could been updated , to control the voltage/wattage and amps, and more system performance.

Some 13th and 14th gen cpu's got some system/config stability issues.
Make sure ya got everything uptodate , windows, drivers,bios and any firmware ya could update !

Cheers

PS some people got it fixed with change the machine-id.
Or change pagefile for example.
Also its possible youre memory is an issue (bios settings) , is it in the QVL ?
Skaard4Life
New Traveler
10 months ago
No OC and all voltage/wattage at factory set. I am not the only PC player to have these issues and have done every uninstall/reinstall that has been told to me to try. Reset DirectX, uninstalled/reinstalled DirectX. Stressed tested cpu and gpu multiple times to insure stability. Everything still points back to only coming from EA games that use the Frostbite anti-cheat. There are games out there that are much more graphic card stressing the BF 2042 and BFV yet the only time this issue of DirectX out of memory issue comes up is when you try and play EA games. When the issue freezes the game then causes the computer to crash the error will state during the BSOD that the failure was with the EA Anti-cheat controller. So the issue is between EA Anti-cheat and DirectX not being compatible. So if I run COD (the latest edition) which is much more of a graphic challenge I get no error, but if I run BFV or BF2042 I get the DirectX crash you can see that it is a problem that is caused by incompatible software. As for drivers being up to date I have Fortect which scans and updates drivers. Boils down to if I have tried everything that you can find on the internet whether Redditt or YouTube etc I won't post anything on the forum unless all other options have been run through. EA has made it impossible to reach tech support so the forums are the last resort, always hoping that one player has figured out how to fix an EA problem that EA won't address.
Rokebo73
Seasoned Ace
10 months ago
@Skaard4Life If ya get an BSOD then there is probarly a config / software / hardware issue.
This can be related to the cpu, but also can be a instable system and/or bios config !!!
To narrow this down , ya have to make sure youre system (bios) hardware is uptodate, if ya check page of youre motherboard manufacture they for a bios flash !
I say this again, 13th and 14th gen cpu got issues out of the box (ya realy need to make sure bios is running by intel basic settings).
Those settibgs arent in youre bios flashed yet, cause , so to say, is youre bios out of date !

If ya need any help info , just ask 😉

Cheers
Skaard4Life
New Traveler
10 months ago
So help me understand that the only time this issue pops up is when an EA game is started, the BSOD states "EA anti-cheat control issue" all of the Sfc /Scannow and DISM /Online /Cleanup-Image /RestoreHealth, Fortect scan and fix show no issues and this is somehow a bios problem? Stress testing of cpu and gpu don't cause any issues and show impressive benchmarks and it is only a bios issue that causes EA programs to not work properly? Will flash the bios as suggested but still need to know why it only effects EA products.