Hello,
after having my game transferred from one account to another by the EA support team, I now have no access whatsoever to the game. The Account the game should be in right now has an empty library and the account where the transfer comes from still has the game in it's library but upon starting the game it displays the message: "You don't have access to this title [...]".
Ok, after spending another 2 hours with the chat support team and restarting my PC a dozen of times and trying every thinkable way to resolve this issue, there is still no solution. The game is still invisible (at least for me, since the EA support staff confirmed on multiple occasions, that the game is well in the accounts library). It is very frustrating honestly. When I try to start the game out of it's windows folder I get the error message: "You have no access [...]".
Everything works now.
i have this issue also, except i can access the game and im level 1, my own troubleshooting has messed it up further
