Good news!!!
I received a mensage today.
EA sayng that they made a review of the decision about my acounnt.
Ande they removed my ban.
This isn't specifically aimed at you OP, But to all the users who claim they were banned by mistake.
It is highly unlikely that you were banned mistakenly, AFAIK without going too deep into it, You could be banned for :
• Having software loaded that has the ability to set Macro's ( G-HUB / Razor Software etc )
• Being toxic ingame ( using hate speech or other forms of abuse in the ingame chat directed at your team or the opposing team )
• Running cheat software or memory scanners.
• Swapping ingame files ( such as using something similar to DLSS swapper which will swap the .dll files with newer releases )
There's probably a lot more that can get your account flagged that I can't think of right now but those are the main ones AFAIK.
Without knowing each use case scenario it's difficult to know the reason for your ban, But the chances of it being a wrongful / mistaken ban are very very low.
That said, Mistakes do happen so if the appeals link doesn't seem to help, Try contacting EA Support and speak to a live agent and go through the motions with them there.
Something "highly unlikely" is happening to dozens of users and EA offers zero support. There's literally no option to speak to a live agent. EA tells you to go to the appeals portal and the appeals portal sends you a copied response email with no further information. They obviously aren't "doing a full investigation" like they claim because on my third appeal they sent me rules specific to apex legends when I have never even installed that game.
Theres really no reason to try to defend EA here. They aren't BBB accredited and have thousands of unresolved complaints posted.
