Sorry about that! Normally the black screen issue is with PCs. Try clearing the local saved games with the instructions here under "Free up hard drive space".
Also, try deleting the personal saved data for BF 2042. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Hit the Guide button on your controller
- Highlight the BF 2042 icon
- Hit the Menu button. It's the small one to the right of the guide button with the 3 horizontal lines on it
- Choose Manage game & add ons
- Go to Saved data
- Delete the file with your gamertag on it
Let me know if these help or not. Thanks!