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Gonzad26's avatar
Gonzad26
4 years ago

Pc randomly crashing mid game

I've found a strange problem. The game isnt's crashing at startup, its mid game random times. When it crashes, it does my screens go kinda dark and artifacty like if im pushing my gpu to its max.

From what it looks like its a driver or game issue because i've never seen this on any other game. I've been recently playing Vanguard too and works great. Also i've read this problem with the beta too.

I'm using a RTX 3080 with Ryzen 9 5900x. I've checked temperatures, voltages and clock speed but all good.

technical issues

11 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Gonzad26, 

    Have you tried installing the new driver that NVIDIA just put out yesterday? Are you still running into any crashes after updating? 

  • The_Tibber's avatar
    The_Tibber
    4 years ago

    Make sure the Nvidia Reflex in the game settings is set to enabled not enabled + boost as it applies a weird OC to the GPU.

  • Gonzad26's avatar
    Gonzad26
    4 years ago
    @EA_Kent Yes! with the update and updated drivers too. It's very random. No temps, no voltage problems. I've been playing COD Vanguard on the same computer for hours without issues.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Gonzad26 

    Thanks for following up!

    When you've got the chance do you mind sharing a DxDiag? For more info on how you can pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 


    Thanks again. 

  • Gonzad26's avatar
    Gonzad26
    4 years ago

    Also this is what it looks like when it crashes the computer. And sometimes it reboots the system. This issue is random and with another games or stress test cant replicate.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Gonzad26 


    Thanks! I appreciate that. 

    Have you checked to see if there might be an update for your BIOS? I've spoken with a few people recently who mentioned that a BIOS update helped with similar issues. 

  • Gonzad26's avatar
    Gonzad26
    4 years ago
    @EA_Kent Yesteday i did so but the problem continues. Today i managed to play 5 rush games and crashed. On Wednesday, i couldn't even play 2 games in a row. It's very random.
    Do you need my dxdiag again since i updated my bios?
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Gonzad26 

    Thanks for following up! I don't think we need a new DxDiag, but I appreciate you asking. 

    There was something else I was curious about. Have you had the chance to try setting your PC to start in a Clean Boot to test and see if that makes a difference? If there's anything else running that might be connected to the crashes, that could help to get around it. 

    You can find more info on how to set up a Clean Boot over at the EA Help website. Once you've had the chance to give that a shot please let me know how it goes. Thanks! 

  • Gonzad26's avatar
    Gonzad26
    4 years ago
    @EA_Kent i've been testing playing with all graphical settings to low yesterday for 2 hours (no crash), now i'm testing with all off but at medium for 3 hours (no crash). But with the first release i managed to played at ultra with all settings ON for 12 hours. It's so strange and random. I suspect of "Future frame rendeering" or "NVIDIA Reflex" issue.
    FYI i used Nvidia Reflex with COD without issues but "future rendering" i didnt see a similar option.

    i will keep you updated i found something.

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