Re: BF2042 Still crashing

and the third one yet today, in the last 2 hours i've been playing. 

YMBOL_NAME:  bf2042+21846c

MODULE_NAME: BF2042

IMAGE_NAME:  BF2042.exe

STACK_COMMAND:  ~24s; .ecxr ; kb

FAILURE_BUCKET_ID:  E_OUTOFMEMORY_8007000e_BF2042.exe!Unknown

5 more crashes last night. 

I went and spent $400 on some new Corsair Dominator Platinum Pro DDR4 3600Mhz (2x16GB).  Still crashed twice in the 2 hours since I did that. 

I have an email that @EA_Atic  replied but seems the comment is gone. 

If it was more info...

- I've updated again to the latest Nvidia driver 512.77

- I've updated my BIOS to the latest AGESA ComboV2PI 1207

- My EVGA RTX3080 Ti FTW3 is underclocked to the stock 1775Mhz boost clock

- I have no Overclock / Precision Boost Overdrive / Curve Optimiser on my CPU

- My memory is not running in XMP, and is at the stock 2666Mhz 

- Windows 11 is the very latest build and updates

Still crashed twice so far today, one of them was right after the rocket exploded on Orbital 

OMMENT:  Frostbite MiniDump. Address: 1431abd73 (In Windbg type: .ecxr)
[EOF]

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CHKIMG_EXTENSION: !chkimg -lo 50 -db !BF2042
256 errors : !BF2042 (1431abcf3-1431abdf2)
1431abcf0  12  10  4c *21 *00 *b4 *e9 *16 *a7 *19 *01 *2e *20 *99 *6b *4d ..L!........ .kM
1431abd00 *e9 *a0 *16 *77 *00 *0f *8a *35 *64 *ff *01 *e9 *db *82 *c4 *01 ...w...5d.......
1431abd10 *ad *e9 *a1 *d5 *0d *03 *cc *47 *cc *f3 *1e *c9 *0f *83 *5c *42 .......G......\B
1431abd20 *13 *03 *e9 *b1 *ef *1e *02 *aa *57 *e3 *7a *9f *78 *4c *40 *d3 ........W.z.xL@.
1431abd30 *48 *89 *5c *24 *10 *48 *89 *74 *24 *18 *57 *48 *83 *ec *20 *b8 H.\$.H.t$.WH.. .
1431abd40 *00 *08 *00 *00 *49 *8b *f8 *66 *09 *41 *14 *48 *8b *d9 *0f *b7 ....I..f.A.H....
1431abd50 *71 *14 *40 *84 *f6 *79 *17 *48 *8b *41 *08 *48 *8d *54 *24 *30 q.@..y.H.A.H.T$0
1431abd60 *48 *89 *44 *24 *30 *4c *8b *00 *41 *ff *50 *60 *eb *08 *48 *8b H.D$0L..A.P`..H.
1431abd70 *01 *33 *d2 *ff *50 *08 *66 *0f *ba *e6 *0d *72 *28 *66 *0f *ba .3..P.f....r(f..
1431abd80 *e6 *08 *73 *04 *48 *83 *c3 *f0 *48 *85 *ff *75 *0d *b2 *01 *48 ..s.H...H..u...H
1431abd90 *8b *cb *e8 *89 *5e *75 *fd *48 *8b *f8 *48 *8b *d3 *48 *8b *cf ....^u.H..H..H..
1431abda0 *e8 *1b *5f *75 *fd *48 *8b *5c *24 *38 *48 *8b *74 *24 *40 *48 .._u.H.\$8H.t$@H
1431abdb0 *83 *c4 *20 *5f *c3 *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc .. _............
1431abdc0 *48 *89 *5c *24 *08 *48 *89 *74 *24 *10 *57 *48 *83 *ec *20 *48 H.\$.H.t$.WH.. H
1431abdd0 *8b *f1 *41 *8b *f8 *48 *8b *49 *20 *48 *8b *da *48 *3b *ce *74 ..A..H.I H..H;.t
1431abde0 *09 *e8 *da *ff *ff *ff *84 *c0 *75 *49 *48 *8b *06 *45 *33 *c0 ........uIH..E3.
1431abdf0 *41 *8b *d0  0f  cc  c7  a5  a6  8a  17  71  18  bf  30  92  bc A.........q..0..

CONTEXT:  (.ecxr)rax=0000000300000032 rbx=000000002038d050 rcx=000000002038d050
rdx=0000000000000000 rsi=0000000000000800 rdi=0000000000000000
rip=00000001431abd73 rsp=0000000052ebf390 rbp=00000001c6f59b00
 r8=0000000000000000  r9=000000028d773a60 r10=00000000000000ca
r11=0000000052ebedc4 r12=000000005c3eaa78 r13=00000001c6f59b00
r14=000000000d52b2e0 r15=0000000000000011
iopl=0         nv up ei pl zr na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
BF2042!GetDenuvoTimeTicketRequest+0xbb293:
00000001`431abd73 ff5008          call    qword ptr [rax+8] ds:00000003`0000003a=????????????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00000001431abd73 (BF2042!GetDenuvoTimeTicketRequest+0x00000000000bb293)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 000000030000003a
Attempt to read from address 000000030000003a

PROCESS_NAME:  BF2042.exe

READ_ADDRESS:  000000030000003a 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000000030000003a

ADDITIONAL_DEBUG_TEXT:  Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

STACK_TEXT:  
00000000`00000000 00000000`00000000 memory_corruption!BF2042.exe+0x0


STACK_COMMAND:  ** Pseudo Context ** ManagedPseudo ** Value: ffffffff ** ; kb

SYMBOL_NAME:  memory_corruption!BF2042.exe

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_256_c0000005_memory_corruption!BF2042.exe

IMAGE_NAME:  memory_corruption

MODULE_NAME: memory_corruption

OS_VERSION:  10.0.22000.1

BUILDLAB_STR:  co_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {39839b07-45dd-00df-7031-f8e9ce57ef35}

MEMORY_CORRUPTION_LARGE_256_c0000005_memory_corruption!BF2042.exe

That was on crash dump file today. This happened to me 5 times today. I suppose this will never be fixed. 

maybe check windows it self for any issues.

run this command in 64bit shell or open elevated command prompt (admin rights)

sfc /scannow

It's not a consistency issue in windows. 

This is the 3rd fresh install on a fresh nvme since the game launched last year. Its the second completely new build, ALL new hardware. 

The issue is exhasterbated when the system is overclocked even though Windows is stable and no other games crash. I currently have memory below XMP, cpu at base clock and gpu is underclocked which reduces the frequency of issues but still does it. 

@EA_Atic Nothing is overclocked. It started acting up again since last night. I played for a couple of hours and then it crashed. It continued to crash to desktop 3 times before I called it quits. Today, I booted up the game and played for about 15 min before it crashed again. Restarted the game, it crashed again while attempting to join a server. Same error.

MEMORY_CORRUPTION_LARGE_256_c0000005_memory_corruption!BF2042.exe

You are right!
I also find-out that it related to the XMP, specifically XMP 2.0, try to set it on XMP 1 or Auto.
I notice this after my mobo had a bios update, all the valus deleted and reconfigure one by one later (Turn on the XMP2) the random crash began.
So changing it for Auto manage to fix it so far.
Hope EA will fix it, we are goddam in the 2023!

I get this same issue with the latest version of BF2042.  Just drops my straight to my Windows 11 desktop(mid game) with no errors or warnings!..  Really REALLY annoying.  I am using the EA App.  I think it's a bug in the game personally or the EA App, maybe in a recent patch?.. because it only recently started doing it in the past few months.  None of my hardware has changed, still using the same PC that I have been using for the past 3 years!

@SamLycanDo this for Dxdiag

Press Windows + R,  type dxdiag and press Enter to run dxdiag application on Windows 10/11.

Now in the new Window ya see SAVE ALL INFORMATION.
Click it and save it to desktop for example, post the file that is created please !

Hello
I have a similar scenario and the same error. I use the RX 6800XT GPU and the same CPU and RAM Memory... My game close unexpected during the match.

Follow my dxdiag in the attachment. 

In the past I executed the clean uninstall, I tried use in the Win10 and Win11, actually I stay on the Win11. In summay I tried some troubleshooting and not get fix my problem.

I can see some minudmps in my docs about "privilege error" (I not sure) but I dont know how I can send it here...

I so bad because the support from EA (EA support) not send to me any fix to solve this...

Thanks for all support!

Hi guy, Thanks to reply my question!

So, lets go to your questions:

1 - About the HWINFO, I check continuous the temps using the AMD Overlay during the normal/gaming use, the temps are stable.

2 - The issue was started unexpected, I'm not sure what is the difference in the hardware/software between the moment that game was running and was stopped, but I remember that used in the Win10 and now I use Win11...

3 - I use 2x memory's Team group, each one 16GB DDR4 3200Mhz (01A8BF2B) working in dual channel (Total: 32GB) [Slots A1 and B1]. I using the XMP default profile from available in my BIOS Settings.

4 - I updated the BIOS in the last month. I checked today that I have a new version available and will update now (F18c).

5 - I had reconfigured my bios sometimes ago... because had other problem not involved the game. About the BIOS, yesterday I remember that not disable the resizableBAR in the BIOS, because for default this was not enabled and after do it, I testing the game and received the error about Directx now... I will attach the specific error also.
On this way, I will execute the Clean Removal from AMD and test the game again. 

Thanks man!

Hey man/

Yeah i have seen issues with this ADRENALIN software.

It boost system (hardware) to much that could result in errors.

Also do a SFC /SCANNOW in command prompt (run as administrator).

Update us please !

ps if ya memory is in A1 and B1 then you do not use DUAL CHANNEL

this url from youre MB Manual:
https://download.gigabyte.com/FileList/Manual/mb_manual_b550m-aorus-elite_e_1201.pdf?v=233c964231b9890fcce0a3356c5bf6f3

it should be in slots A2 and B2

you wrote also this "Team group, each one 16GB DDR4 3200Mhz (01A8BF2B)" <-- i do not see memory pertnumber.
Memory partnumber from Team Group, do look like this for example: TLZGD416G3600HC18JDC01 , please find partnumbers from both memsticcks.
Some times those partnumbers are at memory sticks it self, post them please , from both memory sticks ya use !!!!!

Cheers

The game is still crashing to the desktop without any errors. Fresh windows, fresh drivers. All fresh!

I hope someone from EA does not show up and will not recommend me reinstall anything of it. 

Hi there!

Sorry for my delay to reply back, but I solved the problem, now I can play the game normally. Check my steps to solve the problem for me:

1 - Disable ResizableBAR in the BIOS
2 - Checked if I not had Overclocks configurations

3 - Execute the clean removal from AMD Clean Utility and reinstall the Adrenalin Software

4 - Verify/check files from the game in EA App

** In my priority I execute the game how Administrator, but for me this is optional I not fell diferences.

For me using this steps, the problem not happen's again. In my opinion the main problem was about the resizableBAR, because for default this config is not enabled in my BIOS.

I hope can help others players, tks guys!

您好，我也是戰地2042的玩家，玩遊戲時也遇到DirectX錯誤問題。有時錯誤訊息甚至沒有彈出就直接從遊戲中彈出。進入遊戲時，天空中會出現一個奇怪的光圈。我不確定我的電腦硬體是否有問題。在上面其他論壇的評論中，我測試了CPU。這是測試後的一些數據。您能幫忙給我一些建議嗎？

@eggeggsir  I did translate text and it seems ya got an directx error.

PLEASE POST SCREENSHOTS FROM THIS DIRECTX ERROR PLEASE
Is this since day 1 ya got BF2042 ?
I do also see that ya got an old bios version at youre system 1.11 the newest version is 11.02 <- i would upgrade bios for cpu/mem compatibility issues.

https://www.asrock.com/mb/Intel/Z790%20Steel%20Legend%20WiFi/index.asp#BIOS

Could ya tell me what memory part id number ya got ?
I see ya got KF556C40-16 <-- could ya check for this number at the box or memory modules it self please ! And post the FULL ID PARTNUMBER please from this memory.
I do not see this Partnumber ID in the list, so i think not whole partnumber is listed by the ID tool ya used unfortunally:

https://www.asrock.com/mb/Intel/Z790%20Steel%20Legend%20WiFi/index.asp#MemoryRPL

I have seen issues with the CPU ya got installed and "sometimes " a downclock from CPU could help.
Ya need to downclock cpu in bios about 200Mhz lower, this means from 5400Mhz to 5200Mhz
Also make sure ya got good cooling/airflow for this cpu and in case !
Those cpu's run high temps very easy (80+ Celsius) and could throttle speed / performance

,and also could cause errors for other hardware.
If ya got Temp issue you should lower CPU Mhz to 5200Mhz or even lower !!!

Update us please !

Dear sir,

Hello, I'm a player who started playing the game around January 2022. The DirectX error issue began approximately four months ago. However, it wasn't as severe back then as it is now. Here is the error message that popped up. Thank you.

@Rokebo73  

Thank you for your feedback. I have already upgraded my BIOS to version 11.02, and I have found the ID number of my memory component, which is KF556C40BBK2-32. I did not decrease the frequency of the CPU, and of course, after restarting, I still encounter the same problem. Do you have any other suggestions or methods that could be helpful? Currently, I can occasionally switch to a game, but after finishing a game, it always brings me back to the desktop. Thank you.