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AirDragon93's avatar
AirDragon93
Seasoned Newcomer
3 days ago

This software cannot be used at the same time as the game.: Interception

On 14.05.2025 I got this error when i tried to open BF2042: "This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: Interception"

I tried by myself to search for a solution and nothing i tried worked, i talked with EA support and i did all the steps they gave to me and nothing solved the issue. To be mentioned game worked well till that day. on that day something changed and i do not know what.

I already did:  restart PC and apps, disable all start up apps and restart, enable all start up apps and restart, check files integrity for windows and game, reinstalled the game, reinstalled the anti cheat, deleted the files from C:\ProgramData\Electronic Arts and from C:\ProgramData\Origin restart and checked the game, checked the task manager for Interception app, checked the installed apps for this name or similar apps and nothing, changed the mouse restart and tried again, uninstalled the windows update that were done on 14.05, loaded a windows backup from before that date....nothing solved.

If you know what can cause this or what ca I try next I am open for ideas.

1 Reply

  • Have you read this post? (sounds like your problem..)

    https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/security-violation-discsoftltd/12176682

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