Forum Discussion

Kammiiii's avatar
9 months ago

Unable to connect to the EA servers, Battlefield 2042

Can somebody help me I'm getting randomly disconnected after playing BF 2042 for 10 to 15 minutes, it saying thats is unable to connect to the EA servers, I verified my game files and I did everthing ea has suggested:
  1. Clear the systems cache 
  2. Did the steps  connection and  advanced connection Guides 
  3. Changed DNS settings 
  4. Restarted my router
  5. ...

And its still happening.

99 Replies

  • AntiCheatWard's avatar
    AntiCheatWard
    Seasoned Scout
    9 months ago
    @CLOWNVID-19

    If you navigate to C:\Program Files\EA\AC on your machine, right click the file that says EAAntiCheat.GameService.exe.

    Go to Properties, and in this new window, click on the Details tab.

    What does it show there? A picture can suffice, or you can just list out what it's got listed for Product version, should look like a "0.0.123456" type field.
  • CLOWNVID-19's avatar
    CLOWNVID-19
    9 months ago

    @AntiCheatWardHi there! I'm also having the same issue and I've ran the command and got OK as response.
    I have no firewall rules that are blocking the services.

  • @Kammiiii

    Hi Kammiiii, I'm here from the EA anticheat team.

    The disconnect reason you're experiencing is because, for some reason, EA anticheat on your machine isn't communicating with our backend so the game exits out to prevent players from playing without anti-cheat.

    Can you let me know if you've got any firewall rules in place that would block the network traffic?

    Can you open up Powershell and let me know if you can reach our network?

    Should simply be: curl https://eaanticheat.ac.ea.com.

    Thanks!
  • Same issue here since about 10 days ago...
    I can only play for 10 mins max before getting kicked out and it happens in both Battlefield 2042 and Battlefield V.
    I've also done everything in my power to fix this issue but nothing worked so the issue is not on our end.

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