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PUREAWESOME013's avatar
4 years ago

USB Hub Issues

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX3060 Mobile
Enter RAM memory size in GB 32 GB
Are you using any software with an overlay? Yes
If yes, can you list them here? MSI Afterburner OSD
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug I play on a laptop with a limited quantity of USB ports so I use a USB 3.0 hub with 7 ports that takes auxiliary power. In this hub I have my USB mic, a USB DAC for my headphones, my mouse, and my keyboard. Multiple times per match I run into an issue where my controls stop working (I won't be able to look left or right but my soldier may be stuck running, or my aim might get stuck in some other way) and my audio will cut out and I will get a loud hissing sound in my headphones. Unplugging the hub and plugging it back in will fix the issue for a very short time before it happens again. This has ONLY happened while playing Battlefield 2042 which makes me think this is not an issue with my hub, but an issue with the way the game handles USB hub connections. This issue has been driving me crazy and I haven't seen others talking about it. Maybe I'm the only player on the planet using a USB hub.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I suggest playing the game using a usb hub with the same configuration as me. I think using usb mic and dac may be critical.
What happens when the bug occurs? Player will lose control of the soldier and loud hiss will play in the headphones before total loss of controls.
What should be happening instead? The game should work lol.

My usb hub is an Orico F7U-U3. My usb dac is the Syba Sonic SD-DAC63116, my mic interface is the behringer u-phoria UM2, I use a custom mechanical keyboard, and my mouse is the Razer RC30-031701. 

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