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iiisinkyiii's avatar
iiisinkyiii
New Traveler
3 years ago

[Xbox Series X] crashing, sometimes hard crashes console (since launch)

This crashing on the Xbox Series X|S version of BF2042 on the Xbox Series X console has happened since launch, although one of the first few updates may have greatly increased the frequency of crashes. I played extensively on each update.

Look at my steps taken

-Crashes for me on Xbox Series X (not crashing on my PC, I play on both, 2 different accounts)

-Crashes usually occur during or after 1 match, sometimes you can play a bit longer

-Can also cause Xbox to shut off, usually proceeds a match or 2 of BF2042 after starting up the game again post-crash.

-Doesn't happen on any other game (I play 6 AAA titles on max settings frequently on the Series X with no crashing issues)

-Had 2 different Xbox Series X consoles and played BF2042 on both with same results

-Happened to all 6 ppl I know personally that have Series X who tried playing the game but, like me they cannot.

-Happens on both standard and preview versions of the Xbox system software

-Happens with both elite series 2 controller, standard Xbox controller

-no usb devices connected, still happens

-Turn off 4k/ HDR, tried 1440p, 1080p

-Uninstall/ Reinstall

-Install on internal/ external storage

-Unplug power 10 minutes

-Try using wall outlet directly for Xbox power as opposed to outlet strip/ surge protector

-Turn down fov, play modes 64 and under, change advanced network settings (dns 8.8.8.8/ 8.8.4.4, alternate Mac, alternate port selection), delete quick resume, change power settings, etc....

Can this be escalated to engineering teams at EA/DICE/ collab with Xbox devs for a solution finally? This has only crashed consistently on the Series X and notable the Xbox Series X|S version of the game, don't see ppl with the Series S complaining either. So, maybe something with the native 4k power optimization or a quick resume bug?

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