4 hours of gameplay have left me banned
I bought the game on Steam and haven't played it for more than four hours. When I try to play again, my account is still banned. I can't file a claim because EA Help won't let me, and I can't play. HELP!!!!
Forum Discussion
6 Replies
What do you mean by guest?
Go to this link https://help.ea.com/en/customer-care/ , but don't be logged in and there is link continue as guest. Put your email, write appeal, submit and in next page choose submit as email, only then appeal will be created and you will be able to see it on your account to which your email is assigned.
Thanks, now I have an open incident. How long does it usually take to resolve the problem? Because I've been banned for no reason. I haven't used a hack and never will.
takes around 10 days for them to respond... i appealed on friday and it only got transferred to be investigated yesterday
If they solve it for you, please let me know.
Featured Places
