Are they for real?

Subject: Are you seriously asking us to pre-order Season 3 after all this?
I am honestly speechless. How can you offer a Season 3 pre-order when the game is currently in such a broken state?
Here is the reality of the player experience right now:Broken Promises: After the Season 2 launch disaster, where many of us (especially EA App users) waited 5-6 hours just to log in, we were promised compensation. I received nothing. Support simply claims it was "sent," which is a lazy way to dodge the issue.
Game-Breaking Bugs: The chat bug has been active for two weeks. The game freezes completely, and the only way out is Alt+F4. How is this still not fixed?Netcode and Performance: I am playing at 180+ FPS, yet I’m still dying two meters behind cover.
The netcode is fundamentally broken, making high-level play impossible.It feels incredibly disrespectful to ask for more money for future content when the current product is barely functional. We don't need more pre-orders; we need competent developers who can fix the core game.
Fix your game before asking for more of our money.