Forum Discussion

Seasoned Newcomer

1 day ago

Solved

Banned for cheating... but I am not!!!

I dont care the flak u all can say about how im clearly a cheater, but i am not and do not. I get banned for cheating but I dont cheat, and the appeal system is weak. please tell me what I am doing because I am not good at this game. I only play casual breakthrough... what are we talking about here. Why would i cheat in a bot lobby!?! It doesnt make sense!!!!!!!

EA_mplsnow
1 day ago
Hey Sparnuts82,

Sorry to say, but I'm afraid we aren't able to support appeals or address account actions here on the forums. If you feel that an action was placed on your account incorrectly and haven't already done so, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, and will reach out via email once that review is complete.

Otherwise, if you've already created an appeal, please keep an eye on its status through your case history page. Thanks!

3 Replies

Sparnuts82
Seasoned Newcomer
7 hours ago
When u are wrongly accused you should be able to work on a resolution. To say disappointed is an understatement. The process is only for EA to cover there a$$, there is no way to get any help in actually finind out what happened!?! Also, lets not forget the game is buggy and glitchy, ea app is sus, and you nickel and dime people that play your games. No more.....
SolisCorsier
New Veteran
18 hours ago
Like, why would you cheat? Well, maybe you want to grind out 1,000 levels and then sell the account? Or maybe you want to unlock everything right away. There are plenty of reasons to cheat against bots. Maybe because they one-shot you and it makes you mad? Or maybe you're the type who likes to Tbag the bots.
Do you perhaps want to ruin the experience for players playing against bots?
You know? That kind of person actually exists in FPS games.🤣
EA_mplsnow
Community Manager
1 day ago
Hey Sparnuts82,

Sorry to say, but I'm afraid we aren't able to support appeals or address account actions here on the forums. If you feel that an action was placed on your account incorrectly and haven't already done so, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, and will reach out via email once that review is complete.

Otherwise, if you've already created an appeal, please keep an eye on its status through your case history page. Thanks!