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IIIIIPALEIIIII's avatar
IIIIIPALEIIIII
Rising Traveler
5 hours ago

Battlefield 6: Marketing vs. Reality

This post provides a fact-based summary of the discrepancies between the pre-release marketing and official developer statements for Battlefield 6 and the features delivered in the final, updated product.

The Core Progression System and Portal Mode
The Advertised Feature:

DICE and EA repeatedly stated in pre-launch communication and official blog posts that their new Portal mode would allow players to earn "full progression" and "100% XP" in verified custom experiences, equivalent to the standard multiplayer mode.

This feature was presented as a core means for players to unlock attachments, weapon masteries, and advance their soldier rank, especially for those who prefer co-op, PvE (AI bots), or custom rule sets.
The Delivered Reality (Post-Launch Updates):

After the launch, the game's internal progression was immediately restricted in Portal experiences.
DICE and EA implemented updates that first reduced, and then removed full progression (including attachment unlocks and Mastery) from almost all Portal servers that utilize Bot Backfill or custom rules.
The stated reason for these changes was to combat "XP farm" servers that emerged to quickly bypass the game's challenging progression requirements. However, this change also significantly impacted legitimate players in low-population regions and those who relied on PvE for accessibility or progression.

Map Size and Design
The Advertised Feature:

Following widespread criticism of the map sizes during the Beta period—where players felt the maps were too small and led to chaotic, non-traditional Battlefield combat—Lead Producers publicly assured the community that the small Beta maps were "intentionally smaller for stress testing" and that "larger maps exist" in the full game.
This was a direct assurance that the core large-scale, combined-arms map design of the franchise would be present at launch.

Upon release, the full map pool was criticized for largely retaining the same confined, infantry-focused design philosophy seen in the Beta.
The maps deemed "large" by the developer often feature poor flow and congested points, which players argue do not deliver the promised large-scale strategic gameplay, failing to match the scale expectations set by the developer's pre-launch statements.

Server Management and Stability
The Advertised Feature:

Portal was promoted as enabling players to host and maintain "Persistent Community Servers."
The removal of full progression for servers with Bot Backfill severely impacted the ability of community server owners to populate and maintain their experiences.

In low-population regions or during off-peak hours, the inability for bots to grant progression means that a server cannot attract real players, effectively making the "Persistent" nature of the server listing functionally useless.

The described actions by the developer and publisher, particularly the removal of advertised functionality for Battlefield 6, likely breach two primary pieces of European Union consumer legislation.

The first is the Directive 2005/29/EC concerning unfair business-to-consumer commercial practices (Unfair Commercial Practices Directive or UCPD). The pre-launch advertising of "full progression" and "100% XP" in Portal mode, followed by its post-launch restriction and removal, constitutes a misleading commercial practice. Specifically, this falls under Article 6(1)(b), which prohibits a practice that deceives the average consumer about the main characteristics of the product, such as its benefits or performance, and causes the consumer to make a transactional decision (buying the game) that they would not have made otherwise. The initial promises of progression in Portal were a key benefit used to market the game.

The second is the Directive (EU) 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services (Digital Content Directive). This directive mandates that digital content must conform to the contract, which includes the public statements made by the trader. The removal of the full progression feature, which was a pre-contractual representation of the game's functionality and performance, results in a lack of conformity under Article 7. Consumers in the EU have a statutory right to a remedy for this lack of conformity, which includes having the content brought back into conformity (restoring the feature), a proportionate reduction in price, or the right to terminate the contract (a refund) if the lack of conformity is more than minor. The unilateral removal of a heavily advertised, core progression feature, particularly after the player has paid for the product, is widely considered a non-minor breach.

Get your refunds in!!!!

8 Replies

  • IIIIIPALEIIIII's avatar
    IIIIIPALEIIIII
    Rising Traveler
    3 hours ago

    Zaxoro3​ Thanks for the feedback on sourcing, but the "source" for the Core Progression System issue is EA/DICE’s own pre-launch marketing, which explicitly promised "full progression" and "100% XP" in Portal. A broken promise isn't a lack of facts; it's a fact itself.

    On XP Farmers and Server Health:

    You're blaming the rats for taking the cheese when the chef left a giant, gaping hole in the pantry door. DICE created a system so fundamentally exploitable that bot farms were inevitable. Instead of fixing the exploit, they used a nuclear option that killed all legitimate custom server experiences, too.

    The community is not responsible for securing the game's economy; the developers are. Don't thank the farmers; thank DICE for their lazy, collateral-damage-heavy fix.

    On Map Size vs. Design:

    You're right that old Battlefield maps were large. The difference? They had density, flow, and cover. BF2042 maps are just large, empty canvases with massive travel times—a walking simulator by design. The problem was never the size; it was the non-existent design. That Reddit size comparison just proves they scaled up the maps without scaling up the thought process.

  • IIIIIPALEIIIII's avatar
    IIIIIPALEIIIII
    Rising Traveler
    3 hours ago

    JennyB_010​ You nailed it! I was worried about posting this and copping a ban, but getting the word out is way more important than any little sanction they might try to hit me with.

    We all bought this game on the promise of full XP lobbies for weapons and mastery. Now, the players who use those services are the ones being penalized, all because a few servers found ways to exploit their broken system.

    I paid for a game that included these features. I should be able to play it the way I want—whether I’m learning maps, practicing vehicles, finishing challenges, or just grinding my guns. It's not up to them to tell us how to use a product we purchased.

    They need to reinstate all our promised features immediately, or they better brace for a huge wave of refund requests. We deserve better.

  • Zaxoro3's avatar
    Zaxoro3
    Seasoned Scout
    3 hours ago

    I don´t see any sources on your facts. You should include always sources when you talk about facts. 
    One of your reclamations, you answered yourself already. 

    The Core Progression System and Portal Mode
    DICE and EA repeatedly stated in pre-launch communication and official blog posts that their new Portal mode would allow players to earn "full progression" and "100% XP" in verified custom experiences, equivalent to the standard multiplayer mode.

    Large scale maps are equivalent to the maps in BF3&4, if i remember correctly. You are free to correct me here. 
    I could only find a comparison between BF5 and BF2042
    Source: https://www.reddit.com/r/battlefield2042/comments/q7s295/direct_size_comparison_between_lastgen_and/

    You can see the huge increasement from 5 to 2042 and i believe that is the issue here. BF2042 was mainly a walking simulator (because teammates did not wait for you). 

    With Bot Farm servers, it was impossible for the community to publish any kind of new server experience at all. 
    This was a serious problem. Portal SDK is there for BF fans to make complete new experiences from scratch. With no possibilites to publish it, because the server are full with 1,2,8 man XP farm servers. 

    Nonetheless i do think, Botfill needs to be allowed for maintaining some kind of XP to get the server full. No Gamer is willingly waiting for 10-20 minutes that there are enough players to start gaming. 
    BTW: Europe won´t intervene here, as you will need to take a lawyer and go to court with that directive in mind. Your chance of winning is but almost 0%. I wish you luck!

    You should thank XP farmers for this, no one else. 

  • JennyB_010's avatar
    JennyB_010
    Seasoned Veteran
    3 hours ago

    IIIIIPALEIIIII​  Hello.

    Thank you for taking the time out of your day to write this. It is done in such a fantastic way that I believe it would be very hard for anyone to deny its informative content along with some very useful explanation detail.

    I challenge anyone from the incompetent EA or DICE for that matter, to deny this, or assume that this is just going to go away.

    When you outright lie to your consumer base, and you are picked up on it, then the right and reasonable thing to do is to correct it right away. Not wait for some asinine pathetic patch to be released, you did this overnight, so put it back with all privileges overnight.

    You did this, YOU can undo it. Make it happen, and rapidly too.

    Do these people that make these decisions not learn anything at all from past mistakes.

    I sincerely hope these so-called forum moderators do actually make sure that this content is passed to the Right and Relevant people that can make these changes happen.

  • IIIIIPALEIIIII's avatar
    IIIIIPALEIIIII
    Rising Traveler
    4 hours ago

    That's a frustrating catch-22. You're absolutely right to want the chargeback under the Consumer Rights Act 2015, but the threat of a Steam account ban makes it almost impossible.

    One potential workaround, though it's not a guarantee, is to try and resolve it through an official consumer body first. In the UK, you might consider contacting Citizens Advice or the European Consumer Centre (ECC UK) for guidance on how to formally escalate the issue to Steam without immediately resorting to the chargeback that triggers the ban. This might create a paper trail that pressures Steam into making an exception or offering a refund outside of their normal process.

    I agree, Steam should be standing up for consumers here.

  • B1ackM4mba's avatar
    B1ackM4mba
    Seasoned Traveler
    4 hours ago

    Thank you for this, very well laid out and written 👍. The problem i have is that my bank is willing to do a chargeback based on these facts and the Consumer Rights Act 2015 (UK) but if i let them go ahead with this Steam will ban my account for the chargeback. So it's a catch 22 situation for me. Steam needs to grow a pair and come forward and offer refunds and stand up for the consumers that have been defrauded by this cr4p product and publisher. 

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