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ken104g's avatar
ken104g
Newcomer
2 months ago

Battlefield LABS– Wrong Xbox Gamertag Submitted During RSVP (Need Correction)

Hi EA Playtesting Team,

I recently RSVP’d to join the Battlefield Labs playtest. I realized that I accidentally submitted the wrong Xbox gamertag. Could you please update my RSVP to use the correct gamertag below?

EA Account Email (the one I RSVP’d with): [edit: email address removed]
Incorrect Gamertag I submitted: dirtyharry104
CORRECT Gamertag to use: kgg104

I want to make sure I can participate in the upcoming Labs session without issues. Thanks so much for your help!

[Edit: Attachments containing account and email details removed - ElliotLH]

3 Replies

  • Hi ken104g​
    Sorry to hear that you are experiencing a problem.

    First of all, for security reasons, I invite you to delete all the information related to your account that you just sent, as it contains sensitive information (email) and is also protected by an NDA (battlefield labs invitation).

    Unfortunately, the forum cannot help you with this type of issue, but the only official way is contact "EA Playtest testing" directly at: playtesting@ea.com  and explain your situation to them.

    However, your EA account is normally linked to the Xbox account that is already linked, so I don't think using the wrong gamertag will cause you any problems.But try to contact the service anyway.
    Have great day 😉

  • Hi ken104g,

    Just to let you know, I've removed your attachments as they had account and email information visible. 

  • dirtyharry10's avatar
    dirtyharry10
    Seasoned Newcomer
    2 months ago

    My mistake, thank you for deleting. And thank you for the reply. I emailed  [edit: email address removed] before posting here and haven't heard back, so I figured I'd ask here. My problem is I have 2 EA accounts with 2 different gamertags, one of the EA accounts I made by mistake when signing up for LABs, I RSVP'd the wrong Gamertag for the wrong EA account. 

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