BF6 Banned Gameplay enhancement
Posting on here for visibility so that hopefully someone from EA can expedite this case.
From looking at my profile data that I downloaded (recommend on another forum on here). I can see one entry that I was banned on the 25th November at around 2pm for 'gameplay enhancement' googling this it says:
"Gameplay enhancement" can refer to a player's use of mods or third-party software to change a game's experience, such as adding new content or improving performance. It is also a term used for a type of account ban, notably from games like Battlefield 6, for using cheats, unfair advantages, or certain software that modifies the game and is often triggered automatically by the anti-cheat system.
Well I can tell you with certainty I did NOT use any cheat/hack software in my game. I have been playing this religiously since release 180hours played over level 150. My EA account was made in 2017 I have a lot of purchases either through the EA app or steam. I got the £100 phantom edition via steam too.
Doing a bit more research into the issue, I have seen others report similar issues on the bf6 general discussion thread of Javelin anti cheat falsely detecting software such as Logitech GHUB, as well as MSI afterburner. I had both running at the time. I have a hotkey on the '8' key that shows my frame rate, cpu and gpu temps. I have disabled both software since.
I posted a ban appeal on Saturday (29th Nov) when I tried to play, its still in "transferred" status, I have heard this can take 10+ days for them to get back, I understand these guys are busy but not being able to play the game you paid for, for that long is soul destroying.
Anyways.. I have seen people on these forums having some success so fingers crossed I get a positive email from them soon.
Case #230937512
UPDATE -
2nd DEC: 1st appeal denied, looked like a copy paste generic response.
re appealed ban, waiting again...
