BF6 Permanent Ban – Multiple Appeals, No Explanation from EA
I'm another Battlefield 6 player who has received a permanent ban for "Gameplay enhancement", which I firmly dispute.
My case: #257277981
I was banned on 22 October 2026. Since then, I've repeatedly appealed the decision, requesting clarification about what specific conduct or software allegedly triggered the ban.
My first appeal was submitted and denied within the same recorded minute.
My second appeal included original gameplay footage and remained under review for nearly two weeks before being rejected without a meaningful explanation.
Subsequent appeals have also been denied, including one recorded as submitted and rejected within the same minute.
I've never knowingly used cheats, aimbots, wallhacks or software intended to provide an unfair gameplay advantage.
I'm not asking EA to reveal confidential anti-cheat signatures or detection algorithms. I'm asking for a meaningful explanation of the allegation and confirmation that the evidence I've supplied has actually been reviewed.
For context, I invested 454 hours into Strikepoint and currently appear at #3 on the Australian all-platform Strikepoint kills leaderboard, with 17,696 kills. When that mode was removed, I was disappointed enough to stop playing for a substantial period. Eventually I returned, adapted to Team Deathmatch and worked my way into the Australian top 100 there too.
Now I've lost access to the game entirely because of a permanent ban that EA has yet to explain beyond a broad category.
My questions for EA:
- Are appeals genuinely reviewed individually, including any supporting evidence submitted?
- Can EA clarify whether a "Gameplay enhancement" ban relates to detected software, modified game files or suspected gameplay behaviour?
- What recourse does a legitimate player have when repeated appeals produce only generic rejection messages?
I support removing actual cheaters from Battlefield. But I also believe paying customers deserve a fair process when they dispute an allegation.
I'd appreciate a response from an EA community manager, particularly regarding the appeals process.
Has anyone else experienced a similar situation?
Hi MadazSkitzo,
Thanks for taking the time to share such a detailed explanation of your situation.
I understand how frustrating it must be to receive multiple appeal rejections, especially after providing gameplay footage and spending so much time playing Battlefield 6.
To clarify, ban appeals are reviewed by a human member of our Terms of Service (ToS) team, including the information and supporting evidence submitted with the appeal. While standardized response templates may be used to maintain consistency and efficiency, this doesn't mean the decisions are made automatically.
Regarding the "Gameplay Enhancement" violation, unfortunately, we're unable to provide specific details about individual anti-cheat detections or account investigations from the forum side.
I can see that you've already submitted multiple appeals. If you haven't already, I'd recommend checking your Penalty History to see whether another appeal is still available.
If you do have the option to appeal again, you can include any new relevant information or supporting evidence that wasn't provided previously. A different member of our ToS team will review the new appeal.
You can also refer to our Ban Appeal Guide for more information.
Unfortunately, we're unable to review or overturn bans, access individual investigations, or change appeal decisions from the forum side. If you've exhausted all available appeals, I'm sorry to say that the decision may be considered final.
I understand this isn't the answer you were hoping for, and I appreciate you taking the time to share your concerns and feedback with us.
Thanks for your understanding!
