BF6 Purchase not in inventory

Hey all! I bought the tactical set with the "Flatline" operator that was on sale. I used steam to buy the currency, it was deposited in my BF6 and then I used it to buy the set. The currency was taken off my account, but I have no kit. I don't see where I can report it for help, nor have I experienced this ever. I rebooted, played multiple matches and its been hrs since the purchase. Any tips, advice or where to seek additional help?