Forum Discussion

Twistybananas's avatar
Twistybananas
New Rookie
9 hours ago

Can you guys issue refunds since the game is going downhill?

I bought the game, played the game, enjoyed the game, now its going downhill with the push for small maps, smaller teams, battleroyale, and a cash shop. Not to mention the myriad bugs introduced and recurring 

I would very much like your team to issue refunds for people that feel the way I do about the shotty quality of the game

4 Replies

  • ewan154's avatar
    ewan154
    Seasoned Adventurer
    9 hours ago

    I think it all depends on how many hours you have played the game. 

  • Refund policy

    The EA refund page mentions:

    You can make a refund request:

    • within 24 hours after you first launch the game
    • within 14 days from the day you bought it, if you haven’t launched the game
    • any time before the release date if you pre-ordered the game and haven't launched it yet.

     

    If you buy a new EA game within the first 30 days of its release date and can't play it due to technical reasons within EA's control, you can request a refund within 72 hours after you first launch the game instead of 24.

  • sebass85's avatar
    sebass85
    Rising Traveler
    7 hours ago

    Nope I looked on another thread about refund that a volunteer fourm member posted a link to look into refund all you can do is boycott don't play the game and just be a vocal as you can about how trash this game is and hope word of mouth makes them changes things. 

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