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Twistybananas's avatar
Twistybananas
New Rookie
13 hours ago

Can you guys issue refunds since the game is going downhill?

I bought the game, played the game, enjoyed the game, now its going downhill with the push for small maps, smaller teams, battleroyale, and a cash shop. Not to mention the myriad bugs introduced and ...
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ghostflux's avatar
ghostflux
Seasoned Ace
12 hours ago

Refund policy

The EA refund page mentions:

You can make a refund request:

  • within 24 hours after you first launch the game
  • within 14 days from the day you bought it, if you haven’t launched the game
  • any time before the release date if you pre-ordered the game and haven't launched it yet.

 

If you buy a new EA game within the first 30 days of its release date and can't play it due to technical reasons within EA's control, you can request a refund within 72 hours after you first launch the game instead of 24.

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