I don't believe EA does value its customers, Here's why Pre launch they promised full progression on portal and within a week or 2 reneged on that despite using it as a selling point for their game knowing it would sucker in those who enjoy solo or PVE experiences and the fact they didn't announce they were going to do it and they did it when most players reached a point where they could not get a refund gave it a real bad look, almost like it was a calculated move.
The lack of transparency with their plans, They have seemingly put more effort into the BR mode and Item store than they have with the core game, The BR mode features a fully destructible sandbox map whereas the core game are left with these miniscule meat grinder maps that resemble CoD more than they do Battlefield. Had I known this beforehand I likely would not have bothered buying the game
The suppression of YouTube channels who are exposing the cheating problem. EA has been sending DMCA takedowns on creators who are showing that there is in face a growing cheating problem that has consistently gotten worse since the launch of REDSEC where they gave the games code to those cheat developers to have a free way to test the anticheat and find a workaround. Meanwhile if you search "Battlefield 6 Cheaters" you will find HUNDREDS of videos from channels showcasing and marketing those same cheats.
They had said pre launch there will be a portal server for each copy of the game, We can clearly see that is a lie when trying to host any server you will be met with "Global game queue exceeded" error
What else can I say, It is evident that EA is not putting the playerbase first instead they would rather rinse us for every penny they can get with battle passes and cosmetic stores.