EA Ban for no reason
Some of you may know me back from BF3 in 2011 , when i joined EA on the origin app and created my account , that being said , i've had my account for 15+ years , owned every BF game since BF3 , playe...
Forum Discussion
EA_LunardustCat
Community Manager
Community ManagerSorry to hear about your situation.
As other players have already pointed out, ban appeals can only be submitted through the Penalty History tool. These appeals are reviewed by our ToS team, so we’re unable to review or overturn penalties here on the forums.
For reference, you can also check the Battlefield 6 rules to learn more about what we consider cheating. This includes but isn’t limited to:
- using third-party software, such as aimbots, wallhacks, and other similar cheats in order to gain an unfair advantage over other players
- using software or cheat tools that disconnect other players from EA servers
- performing in-game exploits, or abusing glitches or bugs
- stat padding (abusing game features in an unintended manner to artificially stack on scores)
- win-trading or otherwise manipulating in-game ranking systems with the collaboration of others.
- This includes unfair play like teaming up with another player in Solo or squads collaborating with other squads.
Ref: Check and appeal EA Account locks, bans, and suspensions
The bigger issue here is that EA’s appeal system inspires very little confidence that appeals are actually being meaningfully reviewed.
Players are routinely met with vague explanations, boilerplate responses, and little to no information about what evidence or behavior supposedly justified the penalty. When the only avenue for challenging a potentially incorrect enforcement action provides no meaningful explanation or transparency, it becomes extremely difficult to trust the process.
Blup-Haimelik is a well-known member of the community who regularly streams on Discord and, throughout more than a decade of playing Battlefield, has never been suspected of cheating. Obviously, reputation alone doesn’t prove anything, but situations like this are exactly why a functional and transparent appeals process matters.
If legitimate players are going to lose access to accounts they have invested a substantial amount of time and money into, there needs to be a credible way to challenge those decisions and receive an actual explanation, not simply another standardized response reaffirming the original penalty.
EA/DICE seriously need to improve both the enforcement and appeals process. Battlefield already struggles to retain its player base; adding more frustration by leaving players with the impression that penalties are opaque, appeals are perfunctory, and there is effectively no meaningful recourse when the system gets something wrong is unacceptable.
Please give this case an actual review rather than another copy-and-paste response.
My appeal case has been pending for a month and I have not received any response. I have also not received any response to the email I sent. I beg you to let your review team work and convey the anger of the player community.
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