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Pure_Black_GKX's avatar
Pure_Black_GKX
New Traveler
4 months ago

EA still hasn’t sorted out this false ban!

A whole month gone by, and your TOS team is still MIA! People are stuck waiting for Studio, live chat is useless, the forums don’t help, and every appeal just gets auto-rejected by some dumb AI. What’s the point of this worthless EA HELP if you can’t even do basic customer support? I’m seriously done with this!

6 Replies

  • EchoFourth's avatar
    EchoFourth
    Seasoned Traveler
    4 months ago

    Coming to the forums isn't the place to seek help as there no official staff here to help you. 

    This is simply a user forum.

  • Pure_Black_GKX's avatar
    Pure_Black_GKX
    New Traveler
    4 months ago

    Did you even bother to read what I said? EA hasn’t replied to anyone. Don’t act like we’re all clueless and haven’t tried every possible option already. And spare me the “just appeal” nonsense. EA Help is literally broken right now. That’s a fact! For the first couple of days after the ban, you couldn’t even appeal because there was no ban history showing up. If you don’t know exactly what we’ve been dealing with, then maybe don’t jump to conclusions so easily.

    Posting here at least lets people see that this problem exists, and EA forum staff could escalate it instead of pretending everything is fine. We paid real money, and now we’re supposed to shut up and wait until EA randomly decides to care? Get real.

    And to the people worshipping the anti-cheat like it’s some flawless god: explain this to me —
    If EA’s anti-cheat is so “perfect,” why are people getting unbanned left and right? Why did an Apex WORLD CHAMPION get banned ON STREAM? Explain why some players got ban emails when they didn’t even launch the game.

    If that’s your definition of “working correctly,” then I honestly don’t know what to tell you.

    EA HELP is broken. The anti-cheat is not perfect. People are getting screwed over. That’s the reality — deal with it.

  • i got falsed banned of fasle positive its happening to 1000s of players , i got secure boot on, i dont even know how to cheat on minecraft roblox or even chess nevermind bf6 ,i value my acc deeply and now we r stuck with nothing bcos of AI server sided bans

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