EA suspends you if you kill bots with sniper
I’m a relatively new player, around level 50( low k/d), and I’ve been trying to level up my sniper . To do that, I played several casual Breakthrough matches, many of them involving bots, since it's an easier environment to practice and level up weapons. Most of these matches were on Blackwell Fields and Liberation Peak, which are very favorable maps for sniping—especially if you find a good position where bots tend to push from predictable directions. Because of this, my recent stats—especially kills and headshots—were significantly higher than usual. However, this was simply due to playing against AI opponents in favorable conditions, not because of any cheats or unfair advantages. After these matches, I was suddenly disconnected, and when I checked my EA penalty history, I saw that I had been suspended for 3 days for “gameplay enhancement.”I submitted an appeal, but it was rejected within a few hours. I then submitted another appeal, and now it has already been over a day and a half without any resolution. At this rate, the suspension will likely expire before the case is even properly reviewed.From what I’ve seen, other new players may have experienced similar situations, which raises concerns about how these cases are being detected and handled. Also, according to EA’s policies, actual cheating usually results in permanent bans rather than temporary suspensions, which makes this situation even more confusing.It also makes me wonder if the anti-cheat system relies heavily on automated detection based on stats and gameplay patterns. If that’s the case, it should be able to distinguish between different contexts—such as playing against bots versus real players. High headshot rates with a sniper rifle, especially against AI opponents, shouldn’t automatically be treated as suspicious behavior.I find it concerning that performance in bot-heavy matches can lead to a suspension, especially for newer players who are still learning and using these modes to improve.Has anyone else experienced something similar?It feels like the system might not be properly distinguishing between bot matches and real player performance.
Hey Applaws29,
It can take up to 10 days for our Terms of Service Moderation Team to get back to you, sometimes even longer. The timeframes are explained in the dispute guide.
We appreciate your patience while the Terms of Service Moderation Team reviews your appeal. You will receive an email update with more information.