Forum Discussion

KssMyJaks's avatar
KssMyJaks
New Novice
23 days ago

Has anyone had problems getting a refund for bf6?

am requesting a full refund for my EA Pro subscription, as I am not satisfied with the service. I subscribed expecting full access to EA titles, including early access to Battlefield 6, but Battlefield 6 is unplayable on my pc, full of hackers. I have only been able to play 7.5 hours. Several remastered games are also unplayable, and some content requires additional payment, making the subscription misleading and poor value at £110/year.

My previous refund request was mishandled, and EA has refused to issue a refund, without even providing a reason why it cannot be issued. This is a shocking level of service.

5 Replies

  • Hi KssMyJaks,

    I'm very sorry to say that this isn't something that can be handled on these forums, as nobody has access to game accounts or payment systems. Unfortunately, all I can really suggest is to continue speaking with EA Help. 

  • KssMyJaks's avatar
    KssMyJaks
    New Novice
    19 days ago

    EA Customer Service was shocking & never known anything like it.

     

  • KssMyJaks's avatar
    KssMyJaks
    New Novice
    16 days ago

    EA Customer Service Agents are as much use as a toilet brush! 
    Spoke to 4 different agents today and still can’t resolve the problem 🤦‍♂️🤦‍♂️🤦‍♂️

Featured Places

Node avatar for Battlefield 6 General Discussion

Battlefield 6 General Discussion

Join the Battlefield 6 community to get game information and updates, talk tactics and share Battlefield moments.Latest Activity: 2 hours ago
7,537 Posts